What are the responsibilities and job description for the Automotive Service Advisor/Service Writer Job at Lee Auto Mall in Auburn position at Lee Auto Mall?
Job Description
Job Description
Automotive Service Advisor / Service Writer
Monday- Friday Schedule
No Nights! No Weekends!
Salary Range : $75,000 to $100,000 per year
Weekly Commission & Monthly CSI Bonus Opportunity!
Lee Auto Malls in Auburn is looking to hire Automotive Service Consultants for our busy Chrysler Jeep Dodge Ram, GMC, Honda and Nissan stores.
Key Responsibilities :
- Greet customers and offer excellent customer service
- Translate customer-reported problems to actionable repair orders for technicians to complete
- Provide cost estimates; communicate additional repair or service needs to the customer
- Create and close repair orders in the database management system
- Order necessary parts and double-check that they are delivered to technicians
- Provide timely progress updates to customers
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer concerns
Qualifications :
Family-owned since 1936, Lee Auto Mall has grown to 14 locations statewide, employing over 400 people. We pride ourselves on our happy, hard-working network of people, which creates a great place to work. At Lee, you will join a growing team that's both fun and professional, with a high level of enthusiasm and a strong group dynamic. If you want to put your talent and drive to work for one of Maine's most thriving companies, we would love to meet you!
Great Benefits!
Salary : $75,000 - $100,000
