What are the responsibilities and job description for the Account Manager position at Lee Contracting?
Founded in 1989, Lee Industrial Contracting is a 100% employee-owned company based in Pontiac, Michigan. We are the premier industrial contractor of choice for a broad variety of equipment installation, construction, and service projects. As employee-owners, we all strive to demonstrate the core values of Safety, Teamwork, Integrity, and Dedication each and every day. As a team, our mission is to provide our customers with the finest people, material, and equipment available. We encourage anyone who shares our values to apply today!
We are proud to offer our employees:
- Paid Holidays Upon Hire
- Competitive Medical, Dental, and Vision Insurance
- HSA with Employer Contribution
- Paid Time Off
- Company Paid Short-Term Disability & Life Insurance
- Employee Stock Ownership Program
- And so much more!
Responsibilities:
- Develop and maintain long-term customer relationships at multiple levels that deliver value to the customer as well as the company
- Prospect and schedule sales calls with new and existing customers
- Conduct one-on-one and/or group sales presentations to the management team as well as customers
- Follow-up on qualified leads in a timely manner
- Understand and relay customer's expectations for the scope of work, safety, timing, and quality to project management
- Schedule site visits with Project Managers, Estimators, and/or Department Managers during the quoting process as needed
- Conceptualize multi-trade projects with or without engineered prints, schematics, and drawings
- Work with estimating and project management to review, analyze, refine, and submit quotes to customers
- Maintain a high level of safety awareness and verify that Project Managers and field crews adhere to regulatory safety rules and guidelines
- Monitor and enforce company guidelines, policies, and procedures
- Respond to after-hours emergency calls and contact the appropriate Project Manager to schedule and dispatch crews
- With the assistance of Senior Management; develop, implement, maintain and track new initiatives, processes, procedures, and key performance indicators for project management
- Forecast workload and collaborate with internal trades departments to create a balanced schedule
- Conduct frequent market and economic analysis then develop sales strategies accordingly
- Manage, mentor, counsel, and develop a team of Project Managers and supporting administrative staff
- Continually update relevant activities in the company software system
Requirements:
- 2 - 5 years of industrial contracting sales experience preferred.
- Bachelor’s Degree or equivalent industry experience
- Experience with industrial contracting project timelines, materials, products, machines, design layouts, and build processes.
- Ability to effectively negotiate and manage relationships with highly visible customers helping ensure that the company’s objectives are met.
- Ability to interface with industry professionals on topics ranging from broad industry issues to customer-specific problems
- Exceptional verbal and written communication skills
- Superior leadership, organizational, and customer service skills
- Strong negotiation skills
- Able to travel occasionally and work on-call
- Proficient with Microsoft Office, electronic information systems and/or databases
This job description reflects management’s assignment of essential functions, and nothing herein restricts managements right to assign or reassign duties and responsibilities to this job at any time.
