What are the responsibilities and job description for the Houseperson position at LEE COUNTY LODGING LLC?
• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Fusion Hospitality Management standards, as
required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of appearance and grooming, which include wearing a correct name tag
when working.
• Always comply with Fusion Hospitality Management standards and policies to encourage safe and
efficient hotel operations.
• Fulfill all guest requests or offer an option if request cannot be met.
• Know and understand all services and amenities the hotel offers.
• Report all maintenance problems or safety hazards by filling out a work order for engineering.
• Must always practice proper safety rules to ensure the safety and security of all guests and team
members (issuance of keys, not announcing room numbers, fire procedures, etc.).
• Keep public seating area clean.
• Have a working knowledge of the hotel’s safety procedures and equipment as well as emergency
plans.
• Use chemicals and cleaning supplies according to directions.
• Collect dirty laundry periodically throughout the day.
• Stock Room Attendant carts to par.
• Replenish stock in housekeeping closets.
• Empty trash containers and cigarette urns daily.
• Transport all removal of trash and dirty linens from attendant carts.
• Sweep and vacuum floors, hallways and stairwells daily.
• Spot clean walls, carpet, light fixtures, etc. as necessary.
• Deliver special request items to guest rooms.
• Perform heavy cleaning daily in high use areas.
• Report any lost and found items to supervisor.
• Maintaining storage rooms in a clean and orderly manner.
• Perform other duties as requested by management.
• Attend all training/meetings as required by management.
Salary : $12
