What are the responsibilities and job description for the Airport Operations Control Center Specialist position at Lee County Port Authority?
The Position
Anticipated hourly starting rate for the ideal candidate is between $22.63 - $27.15
In order for your application to be reviewed by our hiring manager, you must apply directly on our site here: https://www.governmentjobs.com/careers/leecountypa/jobs/4884467/airport-operations-control-center-specialist?pagetype=jobOpportunitiesJobs
The Airport Operations Control Center (AOCC) supports daily operations at Southwest Florida International Airport (RSW) and Page Field (FMY). The AOCC is an open, collaborative environment where terminal, landside, airside, safety and security related operational communications and coordination are provided during regular, irregular and/or emergency conditions. The AOCC ensures situational awareness is sustained for airport operations, maintenance, contracts, airport police, fire/medical officials, airport security, tenants, airlines, federal agencies, the general public and various departments and leadership throughout the Lee County Port Authority.
The Airport Operations Control Center (AOCC) is seeking applicants to join our team!
The AOCC Emergency Communications Specialist is an entry-level position that performs emergency dispatch duties by providing real-time, common, operational communication and coordination services primarily for airport police, fire, and emergency responders.
Key Responsibilities
- Queries, communicates, conveys and enters a variety of information relating to law enforcement activities using the Criminal Justice Information Systems (CJIS).
- Operates all communication systems to include phone network, 800 MHz radios, cell phones, terminal paging, and various computer-based emergency notification platforms.
- Operates the Emergency Notification System (ENS) as directed and approved by supervisor or airport leadership.
- Dispatches Information Technology (IT) personnel during after-hours emergency requests and inputs after-hours work orders as established by Operations Instruction (OI).
- One (1) year of aviation/airport experience or emergency call-taking/dispatch experience preferred.
- Complete the 911 Public Safety Telecommunicator (PST) course to include state testing and certification within 6 months of hiring.
- Completion of the State of Florida’s Certified Telecommunicator course preferred, or an equivalent combination of training, education, and aviation experience may be considered.
- Monitors, tests, controls/operates airport-wide fire alarm systems.
Minimum Requirements
- High school diploma or GED required; Associates degree desired or an equivalent combination of training, education and aviation experience may be considered
- Demonstrate a high degree of integrity, professionalism and excellent customer service skills
- Ability to retain and relay information under stressful conditions, respond to calls quickly and calmly, and make sound decisions while working under pressure
- Excellent verbal, written, and interpersonal communication skills, including the ability to read, write and clearly speak English, speak clearly over the phone, paging system or radio, as well as maintain positive working relationships with other agencies and stakeholders
- Be able to multitask and efficiently and effectively handle a variety of challenges and rapidly changing situations
- AOCC Specialists work an 84 hour (twelve-hour shifts) bi-weekly work week.
Emergency Response/Recovery Activities: Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities.
Job Type: Full-time
Pay: $22.63 - $27.15 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $23 - $27
