What are the responsibilities and job description for the RV Electronics Product Specialist position at Lee County RV Sales Compa?
Job Description
Job Description
RV Electronics Product Specialist
North Trail RV has been a family-owned and operated RV Dealership in Fort Myers, FL for over 30 years. A career with North Trail RV means unwavering support from a tight-knit group of individuals who care deeply about our craft, one another, and the community we share.
As a member of the North Trail family, you will be provided every opportunity to utilize your skills as part of a collaborative culture that encourages innovation and values kindness and respect above all. In addition to competitive wages, we offer health, dental, and vision insurance. We also offer paid time off, life insurance, HSA, and 401K retirement benefits with employer match.
Join us and discover the North Trail difference for yourself!
The RV Electronics Product Specialist is a customer service-oriented technical expert who diagnoses, repairs, and demonstrates electronic devices, particularly within the RV industry. The RV Electronics Product Specialist leverages their knowledge of hardware, software, and networking technologies to accurately troubleshoot issues, install systems, and educate customers on proper product usage, all while maintaining a positive and helpful demeanor.
Responsibilities :
- Customer Interaction : Providing exceptional customer service through in-depth product demonstrations, explaining complex features in layman's terms, and addressing customer concerns related to electronics within an RV setup.
- Technical Troubleshooting : Identifying and resolving hardware and software malfunctions on a variety of electronic devices including Starlink, WiFi, Bluetooth components, tablets, and smartphones, using diagnostic tools and troubleshooting techniques.
- Installation Services : Performing professional installation of operating systems, software applications, and peripheral devices on customer RVs, ensuring proper configuration and functionality.
- Product Expertise : Maintaining up-to-date knowledge of current technology trends and product features to accurately advise customers on the most appropriate solutions for their needs.
- Technical Support : Providing technical consultation to customers regarding product application, addressing inquiries, and resolving technical issues related to their RV electronics.
Requirements :
