What are the responsibilities and job description for the Ace Hardware Clerk (Morning/Daytime Hours)-Smithfield position at Lee's MarketPlace?
Position Summary:
Are you personable, outgoing, and thrive in a customer oriented environment?! Lee's ACE Hardware is the friendly place where we help our guest from start to finish with all of their DIY needs. To be an ACE Hardware Clerk you do not need to be experience in all things hardware, you just need the drive and excitement to complete all the training courses that will teach you about each product and what it is used for. This is a great opportunity for anyone with a friendly demeanor and a can do attitude! Apply today!!
Primary Position Duties:
- Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
- Maintain awareness of all promotions and advertisements.
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers
- Actively participate in daily huddle meetings
- Uphold merchandising and store cleanliness standards
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
- Responsive of safety issues
- Conscious of shoplifting activity
- Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
- Solicit customers to open an Ace Rewards card
- Answer customers' questions and provide information on procedures and policies
Position Requirements:
?NO EXPERIENCE NECESSARY, WE TRAIN!!
- Must be able to lift 40 pounds frequently to load and unload customer orders.
- Ability to stand for an extended period of time
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
- A commitment to service excellence and customer satisfaction
- Solid team player with excellent interpersonal skills
- Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Education or Skills:
NO EXPERIENCE NECESSARY, ACE WILL TRAIN YOU!!
