What are the responsibilities and job description for the Call Center Sales Agent position at Leeds Professional Resources?
Job Summary
We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while promoting our products and services. Your ability to communicate effectively and negotiate will be key in driving sales and ensuring customer satisfaction.
Duties
- Engage in outbound calling to prospective customers to promote products and services.
- Utilize effective communication skills to understand customer needs and provide tailored solutions.
- Negotiate terms with clients to close sales and achieve targets.
- Handle inbound calls with professionalism, addressing inquiries and resolving issues promptly.
- Maintain accurate records of customer interactions and sales activities in the system.
- Collaborate with team members to improve processes and enhance customer experience.
- Stay informed about product features, promotions, and industry trends to provide knowledgeable assistance.
Experience
- Previous experience in sales or customer service is preferred, particularly in technology sales or telemarketing environments.
- Strong negotiation skills with a proven ability to close sales effectively.
- Proficiency in English, both written and verbal, is essential for clear communication with customers.
- Familiarity with inside sales processes and techniques is a plus.
- A positive attitude, resilience, and the ability to thrive in a fast-paced environment are crucial for success in this role.
Join our team as a Call Center Representative where your skills will contribute significantly to our customer engagement efforts!
Job Types: Full-time, Temporary
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Experience:
- Upselling/call center: 3 years (Required)
Ability to Commute:
- Plantation, FL 33313 (Required)
Work Location: Hybrid remote in Plantation, FL 33313
Salary : $18 - $20