What are the responsibilities and job description for the Property Management Intern position at LEFRAK ORGANIZATION?
General Summary
We are currently seeking Property Management Interns for our residential locations in Jersey City, NJ
Essential Job Functions/Responsibilities:
- Resident Onboarding:
- Assist in streamlining the onboarding process for new residents by overseeing Moved.com tasks.
- Provide excellent customer service support: including interaction with residents, resolving discrepancies, ensure keys and activated key fob readiness for each move-in.
- Collaborate with the team to improve communication and ensure residents are informed of community policies, amenities, and services.
- Unit Preparation:
- Support the property management team in conducting detailed inspections to ensure units meet cleanliness and quality standards before move-ins. HappyCo
- Create daily tickler to track upcoming tasks and deadlines
- Coordinate with maintenance teams to address any issues or finalize preparations for move-in readiness.
- Move-In Experience Enhancement:
- HappyCo Dashboard Review -Gather, review, and analyze resident feedback and leasing feedback to identify areas for improvement.
- Financial Review and Software Introduction:
- Participate in weekly reviews of budgets and spending to understand financial planning and management.
- Gain exposure to financial software, including Canopy to track and analyze financial data effectively.
- Administrative Support:
- Maintain accurate records of onboarding and unit preparation activities,
- Partner with the team to efficiently schedule vendor and contractor appointments ensuring alignment with project timelines.
- Facilitate scheduling of Pre-Move Out inspections between Resident Manager and Residents ensuring timely completion.
- Special Projects:
- Assist in creating and implementing innovative solutions, such as interactive guides or video tutorials, to enhance the overall move-in experience.
- Present findings and recommendations to the team at the conclusion of the internship
Qualifications:
- Currently enrolled and pursuing a Bachelor’s degree; preferably majoring in Real Estate or other related fields
- Must be a sophomore or upperclassman
- Excellent communication, written and interpersonal skills.
- Strong organization skills with attention to detail and prioritization.
- Experience with Microsoft Office.
