What are the responsibilities and job description for the Clerk - Front Office - Registration Support position at Legacy Community Health?
Be a part of driving healthy change in our communities
About the Position
The Front Office Clerk- Registration Support is responsible for expediting online patient registration and check-in, and supporting patient portal registration and maintenance. This will often require interacting with patients over the phone before their appointments. Therefore, the Front Office Clerk is integral to shaping the patient’s first impression to of the organization, which could shape the patient provider relationship for the long term.About Legacy Community Health
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.
Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to 10 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.
Requirements
- High school graduate or equivalent required.
- Bilingual in English/Spanish preferred.
- Pleasant, professional, and articulate phone voice.
- Ability to multi-task and handle many incoming calls or patients at once.
- Efficient and accurate data-entry skills.
- Computer literacy and multi-line phone or switchboard experience. If no experience, the prospective receptionist must be able to learn it quickly.
- Basic knowledge such as basic math, alphabetical or numerical filing may also be required.
Benefits
- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- PTO Exchange Program
- Company holidays (9 days 1 floating day)
- Bereavement Leave
- And more
Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.
Apply today.
Our short application process takes less than 3 minutes on your phone, tablet or computer.
Salary : $16 - $20
