This position oversees the Legacy South Main Street Clinic and the Legacy Greater Third Ward Cleburne Clinic.

Be a part of driving healthy change in our communities

About the Position

The Clinical Operations Director is responsible for the financial and operational success of all assigned practices in the assigned geographic, specialty or other defined group. The Clinical Operations Director – Ops ensures the direction and implementation of operating policies and initiatives within the assigned group and is accountable to the Vice President of Operations. The Clinical Operations Director actively participates and assists practice managers to develop Site-Specific Action Plans, budgets and tactics for assigned practices. They also supervise Operations Managers, if applicable, including coaching, guiding, and assisting them in managing the operations of their assigned office locations. The Clinical Operations Director will spend designated time in the practice location supporting the work and operations of the clinic to ensure the success of each practice.

Key Responsibilities

• Oversees operations and service delivery of all practice sites within assigned clinics
• Works with clinics to interview and hire managers and coordinators. Directly supervises and establishes accountabilities, provides performance feedback and conducts annual performance evaluations for mangers, with input for relevant support staff. Provides counsel to managers in disciplinary matters with assistance from HR for disciplinary actions and/or terminations
• Ensures success of physician and mid-level providers in the assigned practices. Collaborates with physicians to support their ability to establish a successful practice
• Reviews operational and financial performance monthly with managers, VP, medical leadership to develop Site-Specific Action Plan. Works with manager to ensure compliance with performance standards
• Coordinates revenue cycle initiatives for implementation in all practices. Reviews point-of-service collections weekly and accounts receivable management monthly with operations manager

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information. 

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Requirements

• Bachelors in business, healthcare or related discipline is required
• Master’s degree, MHA, MBA or equivalent preferred
• A minimum of three (3) years of recent demonstrated leadership experience managing a clinic’s practice operations required
• 10 years of direct operations management experience may be substituted for academic degree(s)
• A demonstrated ability to work collaboratively with colleagues and staff to create a results-driven team-oriented environment.
• Possesses a track record of developing strong rapport with physicians.

Benefits

• Medical, Dental, and Vision insurance
• Long-Term Disability insurance
• Life insurance and AD&D
• 403(b) retirement plan
• Employee Assistance Plan
• Subsidized gym membership
• 24-hour travel assistance
• Paid Time Off 
• PTO Exchange Program
• Company holidays (9 days 1 floating day)
• Bereavement Leave
• And more

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

Our short application process takes less than 3 minutes on your phone, tablet or computer.