Demo

Asst. Funeral Home Manager

Legacy Funeral Group, LLC
Lubbock, TX Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

The Assistant Funeral Home Manager reports to the Area Manager and provides leadership to all staff in his / her respective location. The Assistant Funeral Home Manager is responsible for all activities associated with operations, customers, staff, and facilities in their location.

The Assistant Funeral Home Manager's duties must be performed consistent with Company mission and values and adherence to Company policies and procedures.

Essential Functions and Competencies

Grow / Maintain Market Share : Building (or maintaining where applicable) pre-need and at-need revenue at the locations by driving calls and averages, developing / maintaining customer and community relationships, and gaining / maintaining market share.

  • Actively build pre-need and at-need revenue / volume at the location, balanced with attention to costs and opportunities to share resources
  • Achieve or exceed the budgeted operating margin through revenue growth and overall expense management of the location(s).
  • Retain heritage and grow market share through active involvement (outreach programs) with community, religious and other organizations, leading to development of 'meaningful' relationships. Utilize the Community Relations Binder
  • Have a thorough understanding of competitors and strive to gain market share from them
  • Develop niche markets (based on areas of town / ethnic / religious groups etc.) and is willing to try new things to develop market share
  • Plan and participate in community events designed to heighten awareness of the location

Required Education and Experience

  • Bachelor’s degree in business or an equivalent number of years of experience, plus three years of management experience.
  • 3-5 years of experience working as a Funeral Director
  • Must maintain state / provincial licensing requirements for Funeral Director / Assistant FH Manager
  • Must be an authorized driver as per the Legacy Driver Safety Policy
  • Ability to work with managers and employees, showing leadership and support
  • Previous customer service and / or sales experience would be a definite asset
  • Knowledge of computers and some software would be an asset, or willingness to learn
  • Above average communication skills
  • High level of compassion and integrity
  • Active Funeral Director or Funeral Director and Embalmer licenses
  • AAP / EEO Statement

    Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and / or any other status or condition protected by law, except where a bona fide occupational qualification exists.

    3390 Combest Lubbock Texas

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