General Manager

Job Description

Job Description

Summary / Objective

The General Manager is responsible for steering the local leadership team towards the successful and profitable operation of the business. This includes overseeing financial activities, marketing strategies, customer expansion, and the management of human resources. They will cultivate a culture of ownership and pride among the staff, ensure cost control, and promote the growth of profitable business cases. All actions taken by the General Manager should be in harmony with the company’s core mission and values, as well as complying with our established policies and procedures.

Essential Functions and Competencies

• May oversee one or multiple locations within a designated region.
• Guides and supports short-term planning and the achievement of yearly sales, production targets, and P&L objectives.
• Collaborates with Market Leadership to align with both long-term and short-term business goals and operational priorities.
• Advises on and approves annual business strategies, budgets, and financial, production, and revenue targets.
• Ensures the attainment of annual financial objectives within their area of responsibility.
• Educates location leaders on financial matters and the impact of daily operations on financial results to aid in making sustainable business choices.
• Authorizes spending and invoice payments.
• Offers guidance on marketing, advertising, community relations, and customer service to the senior leadership team.
• Utilizes resources from the home office and market to enhance brand and product recognition, thereby boosting sales and market share.
• Creates and executes strategies to enhance the customer satisfaction index and positive reviews.
• Ensures compliance with all relevant federal and state laws, as well as company policies.
• Maintains adherence to safety, quality control, and compliance standards.
• Fosters a proactive and cooperative management approach among frontline supervisors to increase staff engagement and reduce turnover.
• Oversees training and licensing, ensuring personnel are retrained or relicensed as necessary.
• Works closely with Human Resources during disciplinary actions, employee development, and termination procedures.

Additional Responsibilities :

Required Education and Experience

Additional Responsibilities :

Please be aware that this job description does not encompass all possible tasks, duties, or responsibilities that may be expected of the employee. These can change at any time, with or without prior notification.

3391 Mobile Memorial Gardens Alabama