What are the responsibilities and job description for the Service Porter position at Legacy GMC?
Job Overview
We are seeking a dedicated and enthusiastic Service Porter to join our team. The ideal candidate will play a crucial role in providing exceptional customer service and ensuring a smooth operation within our dealership. As a Service Porter, you will be responsible for assisting customers, managing vehicle movements, and maintaining the cleanliness of the service area. This position is perfect for individuals who thrive in a fast-paced environment and have a passion for hospitality.
Duties
- Greet customers warmly and assist them with their needs upon arrival.
- Drive and park customer vehicles safely, including manual transmission vehicles.
- Maintain cleanliness and organization of the service area, ensuring it is presentable at all times.
- Assist service technicians by delivering vehicles to designated areas.
- Operate cash registers for any necessary transactions related to vehicle services.
- Communicate effectively with customers regarding their vehicle status and service needs.
- Support the dealership team by performing additional tasks as needed, including valet parking duties.
- Utilize retail math skills to assist with inventory management and reporting.
Requirements
- Previous experience in hospitality or customer service is preferred.
- Strong communication skills to interact effectively with customers and team members.
- Ability to drive various types of vehicles, including those with manual transmissions.
- Familiarity with cash register operations is a plus.
- Experience in a dealership or automotive environment is advantageous but not mandatory.
- A valid driver's license with a clean driving record is required.
- Must be able to work flexible hours, including weekends if necessary.
Join our team as a Service Porter and contribute to creating an exceptional experience for our customers while developing your skills in a dynamic environment!
Job Type: Full-time
Schedule:
- Day shift
Work Location: In person