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Legacy Hotel Guest Service Ambassador

Legacy Hotel
Green, WI Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 4/10/2025

Legacy Hotel Guest Service Ambassador

Legacy Hotel is a luxury boutique property that passionately serves its guests and community with integrity. We are seeking a Guest Service Ambassador to join our team and create unforgettable Legacy experiences.

This role involves greeting and registering guests, checking them out, and ensuring a seamless arrival and departure experience. You will also be responsible for up-selling guest accommodations, verifying guest status, and handling guest compliments and complaints.

Key Responsibilities:

  • Delightful guest arrival and departure experience
  • Day-to-day up-selling of guest accommodations
  • Verifying guest status and resolving issues
  • Handling guest compliments and complaints
  • Communicating with relevant departments

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

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