What are the responsibilities and job description for the Customer Service Representative position at Legacy Marketing Management?
Our Customer Service Representative position offers a professional pathway to hone your relations and sales skills, gain industry insights, while contributing to our clients' success. With proven success in working with telecommunications like AT&T, our team at Legacy Marketing Management has processed large amounts of tech sales daily. We are seeking a Customer Service Representative who will be trained to work directly with businesses in a B2B sales environment, as well as engage with customers to provide product knowledge, process sales, and present tailored solutions that enhance their day-to-day operations.
The Customer Service Representative will join our Gold River team having excellent communication. In a world of technology we work with the latest and fastest technology service providing reinstating communication on how important it is regularly. We want our customers and clients to feel satisfied when working with us, building professional and long term rapport. The Customer Service Representative will be skilled in knowing AT&T’s services which range from high speed fiber interest, wireless air internet, cellular devices, and even land lines to be able to process sales orders. We have all the ability to expand our team and we are excited for our next Customer Service Representative team member to join us.
What You’ll Do as a Customer Service Representative:
- Our Customer Service Representative will build and maintain relationships with customers and business, acting as a primary point of contact to better assist them
- Actively listening to their needs and giving tailored solutions, specific product presentations and service recommendations when they are interested in purchasing a service and our Customer Service Representatives need to close a sale
- Stay informed about the latest new services coming out to communicate offers effectively to customers and businesses
- Responsible for driving revenue, actively participating in regular sales presentations, partake in closing customers and maintain client relations
- Working with business to solve problems that they have executing a solution orientation mindset
Customer Service Representative Skills and Benefits:
- Experience in a client relations, customer service, sales, customer support or similar field
- A diverse and inclusive workplace
- Comprehensive skills and technology training
- Strong public speaking skills and communication is a plus
- A solution-oriented mindset that works well independently and in a team setting
- Excellent time management and organizational skills
This opportunity is ideal for those looking to advance their sales career while representing top-tier products and services. In this face-to-face, sales-driven role, you’ll interact directly with businesses, create immediate impact, and take control of your success.
Overview:
- Job Location: Gold River, CA
- Employment Type: Full-time, in-person
- Client & Products: Partnered with AT&T to promote and enroll businesses in their new wireless and internet services
- Compensation: Commission-based — average earnings range from $40-$300 per unit sold, with most employees completing at least one sale per day
Job Type: Full-time
Pay: $900.00 - $1,300.00 per week
Benefits:
- 401(k)
- On-the-job training
- Professional development assistance
Shift:
- Day shift
Work Location: In person
Salary : $900 - $1,300