What are the responsibilities and job description for the Customer Support Representative - START ASAP position at Legacy Marketing Management?
Over the years, we've been recognized for helping our clients enhance their customer relationships through innovative strategies and exceptional services. Due to continued growth, we are looking to expand our team with a Customer Support Representative who is passionate about delivering an outstanding customer experience and driving brand success.
Our success is built on the strong foundation of our core values, which include integrity, teamwork, and customer-first service. Our Customer Support Representatives play a key role in maintaining positive customer relationships, promoting products, and ensuring that every client interaction aligns with our brand standards. If you're ready to make an impact and contribute to the success of a leading firm, join us today!
Customer Support Representative Responsibilities :
- Assist in customer outreach and engagement, ensuring a personalized and seamless experience for every client
- Promote and sell telecommunications products while communicating brand values clearly to customers
- Provide accurate information about products and services to help customers make informed purchasing decisions
- Maintain a professional, approachable attitude while interacting with potential clients, addressing their needs and concerns
- Collaborate with team members to achieve sales goals, drive customer retention, and meet business objectives
- Participate in ongoing training to enhance sales skills, customer service techniques, and product knowledge
- Track and update customer interactions, ensuring accurate and timely follow-up
