What are the responsibilities and job description for the Customer Service/Sales Support Representative position at LEGACY OFFICE SOLUTIONS LLC?
Job Opportunity: Customer Service / Sales Support Location: Cypress Hill, Brooklyn (just a short walk from public transportation) Company: [Insert Company Name]
About Us: We’re a growing company specializing in office products, print & promotional items, office furniture, and space planning/design. As we continue to expand, we’re looking for a passionate and detail-oriented Customer Service / Sales Support professional to join our dynamic team. If you have a knack for building relationships, problem-solving, and supporting a fast-paced sales environment, we want to hear from you!
Key Responsibilities:
- Provide exceptional customer service by responding to inquiries and assisting with product selections, orders, and quotes.
- Support the sales team by managing order processing, tracking shipments, and ensuring customer satisfaction.
- Coordinate with vendors and suppliers to ensure timely delivery and quality of products.
- Assist with preparing sales proposals, presentations, and promotional materials.
- Help with inventory management and reporting.
- Handle customer issues and concerns professionally, ensuring a positive experience.
- Support administrative tasks related to sales and customer service.
Qualifications:
- 1-2 years of experience in customer service or sales support (preferably in office products, furniture, or related industries).
- Strong communication skills, both written and verbal.
- Detail-oriented with excellent organizational abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.).
- Ability to multitask and prioritize in a fast-paced environment.
- A positive, proactive attitude and willingness to work collaboratively.
- Knowledge of office furniture, space planning, and promotional products is a plus.
- Hospitality industry experience welcome.
Why Join Us?
- Competitive salary range: $47K - $52K
- Comprehensive benefits package including medical, paid holidays, paid vacation, and 401K
- Opportunity to grow with a rapidly expanding company
- Supportive team and work environment
- Hands-on training in our industry
- Convenient location in Cypress Hill, Brooklyn, just a short walk from public transportation
- Onsite parking available
Job Type: Full-time
Pay: $47,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Language:
- Spanish (Preferred)
Ability to Commute:
- Brooklyn, NY 11208 (Required)
Work Location: In person
Salary : $47,000 - $52,000