What are the responsibilities and job description for the General Sales Manager position at Legacy Restoration?
Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities.
There are two primary roles of the General Sales Manager (GSM):
1) build and maintain culture in alignment with Legacy Purpose, Values & Vision
2) work with the Service Representatives (SR’s), Field Inspectors (FI’s), and Project Managers (PM’s), on a day to day basis.
Additionally, the General Sales Manager is responsible for the annual budget and plan (including sales revenue execution & spending), profit margin performance, all personnel issues, and customer service. All hiring, training, and management of SR’s, FI's, and PM’s is the GSM's responsibility, as well as individual growth and development plans for each employee. The GSM also works closely with staff in the Sales Shared Services Department on job submissions, supplements, mortgage processing, invoicing, collections, marketing and advertising. Training and support for the General Sales Manager provided primarily by the Regional Sales Manager.
Essential Duties and Responsibilities include the following, other duties may be assigned as necessary:
Execute recruitment & hiring of all SR’s, FI’s and PM’s
Provide all office and field training for SR’s, FI’s and PM’s, as well as ongoing day to day support
Provide strong leadership & support to their team of SR’s, FI’s and PM’son a day to day basis
Plan & run weekly all rep sales meetings
Plan & run weekly team meetings
Provide monthly quota & performance reviews for all employees
Execute according to plan for sales revenue and budget
Attend all department, company leadership & company-wide meetings
Represent Legacy Restoration by wearing company-branded apparel & having company branded vehicle decals installed on the windows of their personal vehicles
Adhere to all company standards, including all company policies and standard operating procedures
Operate with Legacy Core Values with all customers and Legacy teammates on a day to day basis
Job Duties Include:
Hit daily, weekly, monthly and annual contract numbers and revenue goals.
Interviewing, Training and Hiring of all Service Representatives
Provide strong leadership and daily management to the entire Sales Team
Plan and execute all Sales Meetings (weekly meeting & any others as deemed necessary)
Perform monthly quota and performance reviews for the Sales Team
Proposing and executing an annual budget & plan for the department
Ideal Candidates:
Willing to apply previous knowledge to fit into Legacy’s standards and company culture.
Understand that 60-70% of the Sales Manager position is in the field with the Sales Reps.
Be reliable & display strong work ethic
50-70 hours / week minimum
Must demonstrate exceptional communication skills
Must display exceptional time management and organizational skills
Ability to multitask and prioritize work as needed
Ability to spot mistakes/problems in process and correct real time
Comfortable with public speaking and leading team trainings
Comfortable providing constructive criticism to employees, and leading to necessary changes
Pay & Benefits:
Hours vary depending on job volume / time of year
Compensation: $100,000 base salary with a commission/draw structure, no commission cap
Benefits Include: Medical, Dental, Vision, Life, 10 Days ATO (Paid time off), 8 Paid Holidays, 401K with company match, Life Insurance and Vehicle Allowance
\n- Execute recruitment & hiring of all SR’s, FI’s and PM’s
- Provide all office and field training for SR’s, FI’s and PM’s, as well as ongoing day to day support
- Provide strong leadership & support to their team of SR’s, FI’s and PM’son a day to day basis
- Plan & run weekly all rep sales meetings
- Plan & run weekly team meetings
- Provide monthly quota & performance reviews for all employees
- Execute according to plan for sales revenue and budget
- Attend all department, company leadership & company-wide meetings
- Represent Legacy Restoration by wearing company-branded apparel & having company branded vehicle decals installed on the windows of their personal vehicles
- Adhere to all company standards, including all company policies and standard operating procedures
- Operate with Legacy Core Values with all customers and Legacy teammates on a day to day basis
- 3 years of leadership experience in a high performance sales environment.
- Ability to articulate your personal approach / philosophy for leadership
- Consistent history & track record of success
- Experience & comfortability with using mobile apps and computer technology (specific program training will be provided)
- Reliable vehicle
- Ability to perform various physical tasks such as climbing ladders, working at roof heights, & lifting a minimum of 50 pounds
- 8 years of leadership experience in a high performance sales environment.
- Experience in roofing sales and the property claims space (insurance claims)
- Experience managing a door-to-door sales force
We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding anoutstanding work environment for our employees.
The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customersand our communities.
Salary : $150,000 - $190,000