Campus Business Office Director

The Dominion Difference!

Want to be a part of a team whose calling and purpose is to honor God through service to seniors? Our unique faith-based, culture-first model provides a supportive and engaging work environment. 

We offer Lucrative and Exciting Benefits:

Summary of Responsibility:

The Campus Business Office Director is responsible for overall administrative activities and all bookkeeping and localized accounting functions for the community; ensures the Business Office is operated efficiently and in compliance with all applicable legislation and regulatory requirements and Dominion Senior Living standards; and serves as the community’s Human Resources coordinator.

Essential Duties:

• Fulfills responsibilities for the development and maintenance of objectives, standards of practice, and policies and procedure manuals.
• Develops and maintains effective relationships and two-way communication with residents and resident representatives.
• Observes residents for significant changes and adverse reactions or conditions on an on-going basis.
• Keeps the Executive Director informed regarding any unusual incidents or issues regarding residents, team members, or the community.
• Ensures that all team member concern and incident reports are completed on a timely basis and filed and follow-up is conducted in an appropriate and timely manner.
• Fulfills responsibility for completion of forms necessary for the generation of accounts payable and assignment of all expenses to the proper department code numbers.
• Fulfills responsibility for banking deposits.
• Fulfills responsibility for verifying accuracy of all information on resident bills, as well as providing the information to generate billing for new residents or departing residents.
• Participates in monthly budget variance conference and reporting.
• Prepares refund requests for members who move out and requests for refund of waiting list deposit.
• Researches and responds to resident/family inquiries regarding billing or any other business office function.
• Receives, dates, and answers any questions residents/families may have regarding monthly statements.
• Interacts with residents and their families, acknowledges concerns and solves problems within the community.
• Fulfills responsibility for dispersing and logging of petty cash, including appropriate ledger accounting for cash disbursements.
• Works closely with other department heads regarding personnel policies and problems.
• Prepares and maintains all personnel files.
• Fulfills responsibility for generation of all forms for new hires, personnel files, and forms necessary to generate payroll for all employees.
• Facilitates and coordinates communications between staff and the Executive Director.
• Fulfills responsibility for completion of all paperwork for job related injuries and incidents, as well as computer data entry.
• Maintains a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Keeps the Executive Director and department heads up to date on changes in the Business Office.

Additional Duties:

• Assumes on-call responsibilities as needed and remains available to staff at all times by phone to answer questions regarding residents.
• Arranges for a competent, qualified staff member to assume the duties and responsibilities during any absence of the Business Office Director.
• Assists with answering the telephone and conducting tours.
• Greets visitors to the community and grants access upon validation of the reason for the visit.
• Assists in planning and/or preparing for community special events, including outreach to the greater community.
• Attends and actively participates in team meetings and required or optional continuing education programs.
• Assists in the evacuation of residents as necessary.
• Maintains the confidentiality of all resident information and honors the residents’ personal property rights.
• Performs any other duties that may be assigned by the Executive Director or Central Services.

Minimum Requirements:

1. A minimum of one (1) year of experience in an administrative/accounting position is required.
2. Must a have a high school degree or equivalent; a degree from an accredited two- or four-year college or university is preferred.
3. Approved criminal background check, physical, drug screen and TB skin test required.
4. Must possess a current and valid driver's license and have the ability to meet approved driver requirements.
5. Must be a minimum of eighteen (18) years of age.