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DGA Property Manager

Legacy Senior Living
Knoxville, TN Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 4/25/2025

PRIMARY RESPONSIBILITIES. 

  • Creates a positive, welcoming, supportive sense of community for residents, visitors and associates.
  • Responsible for building and maintaining strong resident rapport, including seeking out local resources and agencies to provide social services and counseling.
  • Responsible for handling after hours and weekend emergencies as they occur.
  • Assists in the selection, supervision and training of Leasing Agents.
  • Tracks and forecasts occupancy, and develops and executes marketing strategies to generate awareness/traffic to property.
  • Maintains security measures, ensuring proper incident documentation and notification to management.
  • Notifies resident of issues affecting their tenancy.
  • Monitors landlord-tenant relations and mediates disputes when necessary.
  • Responsible for and stays current and compliant on all state, federal and local laws relating to Fair Housing.
  • Responsible for maintaining accurate and up-to-date resident files, including all required forms, verifications and income/asset calculations.
  • Negotiates and monitors contracts pertaining to the property in conjunction with Vice President of Property Management.
  • Responsible for the overall appearance of property and grounds.
  • Establishes and monitors process to insure maintenance issues are resolved in a timely manner.
  • Responsible for overseeing Leasing Agents/Consultant(s), and/or Assistant Manager ensuring smooth operation of all activities related to apartment rentals, move-ins, lease renewals and proper documentation is in place.
  • Responsible for overseeing on-site Maintenance Technician(s), ensuring proper facility upkeep and timely fulfillment of service requests.
  • Inspects apartments for move-in condition and turnover status, including determining damages and cleaning fee charges for move-outs, as well as annual renewal walk-thrus.
  • Perform all job related duties as assigned by supervisor.
  • Maintain regular and predictable attendance.  Some Saturday and evening shifts may be required.

 

FISCAL RESPONSIBILITIES

  • Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.
  • Responsible for timely processing of all rent checks, submits all relating/supporting documentation.
  • Oversees security deposit administration.
  • Reviews, approves and submits all invoices for payment.
  • Assists in preparation of annual operating budgets and works with Vice President of Property Management to maintain budgetary guidelines. 

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