Branch Manager

About the Role: As the Branch Manager, you’ll oversee all departments needed to get the business off the ground while leveraging central resources and department leads. You will be responsible for the financial performance of the new region and will work to grow your business organically. You will leverage LSP’s value creation as well as other local resources that will enable the new market to reach its full potential. Your responsibilities will be launching the location, operational oversight of the new location, and maintaining a positive and high-achieving culture. 

Key Responsibilities:

•  Oversee all local functions that exist in the new location while leveraging the central functions at HQ.  
• Promote culture, accountability, and operational efficiency locally for all departments in the location. 

• Collaborate closely with LSP on the correct balance of staffing in the new location. 

• Manage a subset of technicians located at the new location while getting the branch off the ground. 

• Hold responsibility for P&L and balance sheet optimization of new location.  

• Identify, hire, develop and retain talent across all organizational levels. 

• Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives.  

• Champion a customer-centric approach and ensure exceptional service delivery. 

• Adhere to and uphold compliance with applicable regulations, industry standards, and safety protocols per LSP. 

Qualifications:

•  5 years proven experience in a leadership role, preferably within the home service industry or a “team of teams” environment (e.g., military, manufacturing, logistics, field services, etc.) 

• Strong analytical skills with an ability to turn financial and operational data into actionable strategic insights. 

• Strong project management skills with the ability to lead cross-functional teams. 

• Proven ability to get new initiatives off the ground.  

• Effective leader capable of building and leading a winning team. 

• Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders. 

• Proficiency in using technology and software systems to drive operational efficiencies. 

• Knowledge of ServiceTitan, a plus.  

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
•  We invest in your future – leadership training that directly results into bigger career opportunities
• Learn on the job – continuous education stipends available

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30 leading local brands across 16 states, and we are rapidly expanding our footprint.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies.

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.