HR Specialist

About the Role: We are seeking a detail-oriented HR Specialist to provide essential support to our HR Business Partners (HRBPs) in managing HR operations, employee relations, and administrative tasks. This role will help ensure smooth HR functions while enhancing the employee experience and supporting strategic business goals.

Company: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30 leading local brands across 18 states, and we are rapidly expanding our footprint. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle-market facilities services companies. 

Key Responsibilities:

• Provide day-to-day HR support, including responding to employee inquiries related to policies, HRIS, payroll, benefits, onboarding, and offboarding.
• Assist in maintaining and updating employee handbooks, HR policies, and performance-related documents.
• Support the implementation of HR initiatives, such as policy updates, compensation reviews, and employee engagement programs.
• Assist in coordinating and tracking employee training programs, including compliance and policy training.
• Help maintain accurate employee records, ensuring compliance with company policies and local labor laws.
• Support performance management processes by preparing documentation such as performance improvement plans (PIPs) and tracking employee evaluations.
• Assist with data collection and reporting on HR metrics, such as turnover, retention, and engagement survey results.
• Work closely with HRBPs to coordinate and execute employee relations activities, including investigations and conflict resolution.
• Partner with HR teams and local management to ensure a consistent and positive employee experience.
• Participate in HR projects aimed at improving efficiency, compliance, and employee satisfaction.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• 2-4 years of HR experience in a coordinator role.
• Strong understanding of HR policies, employment laws, and best practices.
• Experience with HRIS systems, Microsoft Office, and HR reporting tools.
• Excellent organizational, communication, and problem-solving skills.
• Ability to handle confidential information with professionalism and discretion.
• Experience in a fast-paced, dynamic work environment is a plus.

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page : We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
• We invest in your future – leadership training that directly results into bigger career opportunities
• Learn on the job – continuous education stipends available

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.