What are the responsibilities and job description for the Residential Operations Director position at Legacy Service Partners?
About Legacy Service Partners:
We are a leading platform of residential HVAC, plumbing, and electrical service providers across the United States.
Our role is to create unmatched growth opportunities for our brands, enabling them to serve their employees, customers, and communities better.
- We provide world-class resources to support and enhance local management teams.
- We are guided by three core values: winning together, performance over politics, and today not tomorrow.
- We are backed by Gridiron Capital and ZBS Partners.
Job Description:
You will drive results through day-to-day management of service and support teams in residential services business units.
- Assist the General Manager in optimizing the team.
- Maintain high standards for quality of work.
- Evaluate, recommend, and implement technologies and tools.
- Attract, recruit, and retain top talent.
Required Skills and Qualifications:
- At least 5 years of successful management and related technical experience.
- Prior experience in plumbing, focusing on residential services and customer interaction.
- Journeyman Plumber or Master Plumber preferred.
- Excellent communication and active listening skills.
- Able to learn new service software.
