What are the responsibilities and job description for the Service Optimization Manager position at Legacy Service Partners?
Job Description:
The Operations Manager plays a key role in driving results through day-to-day management of the service and support teams.
This includes assisting the General Manager in optimizing the team through training, development, recruiting, and retention.
Key responsibilities include monitoring and implementing processes and procedures aligned with company objectives.
This also involves working with service supervisors to evaluate technician skill levels, ensuring technicians' skills match scheduled tasks, ordering materials and supplies, and tracking material and labor costs against budgets.