What are the responsibilities and job description for the International Import/Export Coordinator position at Legacy Supply Chain?
Job Overview
Legacy Supply Chain is hiring an International Import / Export Coordinator to support our growing International Freight Forwarding Division. As an International Import / Export Coordinator, you will be part of a dynamic team working directly with our clients and carriers to manage and execute the daily shipments of freight. You will be responsible for maintaining the accuracy of shipment information, tracking and tracing of loads, and problem resolution. Our Team operates in a fast-paced environment using their strong communication skills to develop and grow relationships with our customers and carriers. This position includes a comprehensive benefits package including 401(k) plan with up to 5% company match.
Schedule And Compensation
What To Expect As a Import / Export Coordinator
For over 40 years, Legacy Supply Chain has grown and evolved as a pioneering, mid-sized 3PL provider that businesses depend on to create control over their dynamic omni-channel supply chains. We believe in the power of a more connected world and staying connected to our employees, our customers and their consumers is more important than ever.
We take an intentional approach to creating alignment between our people, our culture, and our values. Our proven development methodology ensures that our 6 core values guide our business strategy and our daily behaviors.
Our purpose is to develop servant leaders who help people, commerce and communities work better together. Because when people lead by example and serve one another, everyone profits – and that certainly feels like a Legacy worth leaving.
Legacy Supply Chain is an equal opportunity employer. Legacy Supply Chain does not discriminate based on race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Legacy Supply Chain is hiring an International Import / Export Coordinator to support our growing International Freight Forwarding Division. As an International Import / Export Coordinator, you will be part of a dynamic team working directly with our clients and carriers to manage and execute the daily shipments of freight. You will be responsible for maintaining the accuracy of shipment information, tracking and tracing of loads, and problem resolution. Our Team operates in a fast-paced environment using their strong communication skills to develop and grow relationships with our customers and carriers. This position includes a comprehensive benefits package including 401(k) plan with up to 5% company match.
Schedule And Compensation
- Monday through Friday 8am to 5:00pm
- Starting Salary between $50,000-$60,000 per year
What To Expect As a Import / Export Coordinator
- Working within a strong team you will facilitate freight shipments by Air, Sea, and Truck from origin to destination around the world.
- Communication will include regular collaboration with overseas offices by email, sometimes by phone with the support of a supervisor or manager.
- Understand the processes involved in international shipping from purchase order to delivery.
- Assist customers and other third parties with inquiries and problem resolution.
- Provide tracking and tracing services for customer shipments.
- Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
- Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
- Perform load and documentation audits and ensure all information is accurate.
- Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
- Shipment rating and rate negotiation to support final shipment Profit & Loss
- Other duties, as required, may be assigned
- Transportation experience preferred
- Minimum High school diploma or GED equivalent
- Strong Problem-solving skills
- Ability to work in a fast-paced and deadline-driven environment
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills and phone etiquette
- Ability to multi-task, prioritize and manage time effectively
- Exceptional customer service skills and follow up
- Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills
- CargoWise software experience preferred
- All duties and responsibilities are expected to be carried out in a manner consistent with Legacy Core Values - Financial Stability, Customer Focus, Being the Best, Servant Leadership, Integrity, and Making a Difference.
- Competitive Pay: Highly competitive wages
- Retirement Support: Company-funded 401(k) with top match percentage in the industry
- Robust Health Plan: Affordable, comprehensive protection for you and your family - medical, dental, vision, and more
- Job Skills Development: On-the-job supply chain skills development, in person and online training
- Leadership Development: Programs to prepare future supply chain leaders including new manager training and Leadership Excellence Summit
- Career Opportunities: Build a career path at a growing company that focuses on development, succession planning, and HIPO identification
For over 40 years, Legacy Supply Chain has grown and evolved as a pioneering, mid-sized 3PL provider that businesses depend on to create control over their dynamic omni-channel supply chains. We believe in the power of a more connected world and staying connected to our employees, our customers and their consumers is more important than ever.
We take an intentional approach to creating alignment between our people, our culture, and our values. Our proven development methodology ensures that our 6 core values guide our business strategy and our daily behaviors.
Our purpose is to develop servant leaders who help people, commerce and communities work better together. Because when people lead by example and serve one another, everyone profits – and that certainly feels like a Legacy worth leaving.
Legacy Supply Chain is an equal opportunity employer. Legacy Supply Chain does not discriminate based on race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Salary : $50,000 - $60,000
