Program Manager

Legacy Talent Search is hiring an Program Manager in Winslow. This company has built an excellent name for itself over the years and has grown to be a leader in its industry. It is innovation-driven; always focusing on the next best product they can bring to market. They focus on making sure that quality aligns with production results. Pride is taken every step of the way in their manufacturing processes.

Position Summary:

The Program Manager will oversee the end-to-end management of recruiting programs and ensure successful delivery of client hiring initiatives. This role is pivotal in managing internal and external workflows, enhancing client communication, and ensuring the firm's operational efficiency aligns with business objectives. The Program Manager will collaborate across teams, ensuring program timelines and goals are achieved while meeting or exceeding client expectations

• Program Oversight and Delivery:

  • Manage the execution of recruitment programs, ensuring timelines and objectives are met.
  • Monitor the workflow and maintain accountability across internal teams to achieve client commitments.

• Client Relationship Management:

  • Serve as the primary liaison between clients and the firm, ensuring clear communication and proactive resolution of issues.
  • Maintain close personal contact with clients to manage expectations and program performance.

• Operational Coordination:

  • Collaborate with sourcing, recruiting, and account management teams to address bottlenecks or risks impacting client satisfaction.
  • Oversee the scheduling, candidate pipeline, and interview coordination to ensure smooth operations.

• Continuous Improvement:

  • Implement process improvements to enhance the quality and speed of recruitment services.
  • Use data-driven insights to optimize program outcomes and improve service delivery.

• Reporting and Metrics:

  • Track, analyze, and report on program performance metrics.
  • Provide regular updates to leadership on program progress and achievement of key performance indicators (KPIs).

• Problem-Solving and Escalation:

  • Identify potential risks and take corrective actions to prevent delays or disruptions.
  • Resolve quality or service issues in real time to ensure client satisfaction.

• Bachelor’s degree in Business Administration, Human Resources, or a related field (or equivalent experience).
• 3–5 years of experience in program or project management, preferably in the recruiting or staffing industry.
• Strong interpersonal and communication skills, with a persuasive and collaborative approach.
• Excellent organizational and multitasking abilities, with attention to detail.
• Proficiency in applicant tracking systems (ATS) and other recruitment tools.
• Demonstrated ability to work in a fast-paced, dynamic environment.
• Experience with continuous improvement tools or methodologies is a plus.

Preferred Traits:

• Self-motivated and adaptable, with the ability to manage shifting priorities.
• Team-oriented, with a commitment to fostering collaboration across departments.
• Results-driven mindset, focused on achieving operational excellence and client satisfaction.