What are the responsibilities and job description for the Performance Improvement Specialist position at Legacy Treatment Services Group?
The Performance Improvement Specialist conducts assigned tasks associated with agency Performance Improvement and Risk Management functions. Responsibilities include, but are not limited to:
Provides analysis and designated reports including trend analysis for quality assurance and risk management purposes; maintains up to date databases assigned
Participates with assigned agency inspections and COA site visits; assist with development of corrective action plans as indicated. Coordinates inspections with managers as assigned.
Conducts and participates in agency approved investigations, focused reviews and training procedures in preparation and investigatory functions: monitors agency security systems including video surveillance, incident management systems, and safety data assigned to assess areas of risk and follow up corrective actions or plans with departments.
Serves as a resource/liaison to designated program staff in addressing outliers.
Acts as System Administrator as assigned for assigned agency electronic systems/databases
Proficient use of Microsoft Excel with ability to extract data & accurately maintain datasets including agency incident management & safety management data systems and the electronic health record.
Ability to use SurveyMonkey system to create surveys and provide trend/outcome analysis reports for approved tools including satisfaction surveys and community surveys.
Tracks required data, analyzes and reports on approved performance indicators.
Participates as member of assigned committees and teams; acts as committee secretary as assigned to maintain meeting minutes, agendas, sign in sheets
Provides support to orientation and training procedures
Assist with obtaining data and information as required for agency improvement activities including marketing, contract reports, development, etc.
Benefits
Full time positions include the following benefits:
3.2 weeks of Paid Time Off during the first year
Medical, vision, dental and life insurance
403(b) employee participation and employer match
9 Agency-paid holidays
Education & Experience:
Associates degree with 4 plus years experience in data analysis in behavioral health field. Bachelors degree preferred with 2 plus years experience in data analysis/quality assurance in behavioral health setting. Knowledge of Microsoft Office including Excel, electronic health records, systems, online learning system and other required system venders as assigned. Training/Certifications in crisis intervention/prevention and Nurtured Heart Approach; Instructor certification in Agency approved crisis intervention curriculum including Safe Crisis Management, Ukeru, Nurtured Heart Approach preferred/required within 6 months.
Legacy Treatment Services is an Equal Opportunity Employer.
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