What are the responsibilities and job description for the Operations Analyst position at Legacy Vacation Club LLC?
Join the Crew Behind Epic Stays: Operations Analyst
At andCo Hospitality, we're all about turning vacations into stories worth telling. Ever had a trip so good you considered staying forever? We get that a lot. And we're looking for someone awesome to join our Florida-based corporate team to help make those moments happen across our resort properties in Florida, Nevada, Colorado, and New Jersey. From beachside hangs to mountain escapes, you'll help us make every experience memorable from behind the scenes.
As an Operations Analyst at andCo Hospitality, you’ll play a key role in driving data-informed decision-making across our hotel portfolio. You’ll analyze performance metrics, identify trends, and develop insights that help us enhance guest experiences, improve operational efficiency, and stay aligned with our brand values.
This role is perfect for someone who’s detail-oriented, curious, and passionate about turning data into action.
What You’ll Be Up To:
- Analyze operational, financial, and guest satisfaction data to identify opportunities for improvement
- Support the implementation of process improvements across departments (front desk, housekeeping, F&B, etc.)
- Develop dashboards, reports, and performance summaries for leadership and ownership groups
- Assist with forecasting, budgeting, and labor optimization
- Monitor property performance scorecards (occupancy, ADR, RevPAR, guest satisfaction, etc.)
- Collaborate with on-property teams to ensure alignment and execution of strategic initiatives
- Support new openings, renovations, or special projects with data modeling and scenario planning
- Conduct market research and competitor benchmarking as needed
- Support with learning management system standards, policies, and procedures
You're Great Because:
- 2–4 years of experience in an analyst role (hospitality or real estate a plus)
- Strong Excel/Google Sheets skills; experience with BI tools (e.g., Tableau, Power BI, Looker) a bonus
- Solid understanding of hotel operations and key performance metrics
- Excellent communication and presentation skills
- Detail-oriented, proactive, and able to work both independently and cross-functionally
- Passion for hospitality and local culture
- You love working cross-functionally with Sales, Revenue, and Operations teams.
Why You'll Love It Here:
- Join a team that's innovative, chill, and unapologetically sustainability-obsessed.
- Enjoy a laid-back yet inspiring workplace where ideas flow and creativity thrives.
- Receive amazing benefits, including healthcare, pet insurance, and unlimited PTO.
- Work in an environment where everyone is valued, everyone matters, and everyone is treated like a VIP.
Our Commitment:
As a certified B Corp, sustainability and community drive everything we do. Our operations and team culture put people and the planet first—always. At andCo, everyone’s welcome, everyone matters, and everyone’s voice counts.
Ready to jump in? Apply now—we can't wait to welcome you.
