What are the responsibilities and job description for the Security Officer position at Legacy Vacation Club Services, LLC?
Join Our Team and Make a Sustainable Impact!
At Legacy Vacation Resorts, our core values are people-centric, forward-acting, experience-focused, and environmentally-driven. Join us to:
- Foster meaningful connections in a supportive environment where the person is the core of every decision.
- Drive innovation and shape the future of hospitality by daring to take risks and embracing change.
- Create unforgettable moments for guests and personal growth for our team by delivering great experiences to all.
- Lead in sustainable practices and maximizing our actions to minimize our impact on the environment.
Join us and be part of a Team dedicated to exceptional hospitality and environmental stewardship.
Apply now and help us create a brighter, greener future!
POSITION SUMMARY
The Security Officer will provide team members and guests with the highest standards of safety, security, and service. Supporting and embracing our Sustainability efforts.
Essential Functions Statement(s)
- Patrol assigned areas, buildings and grounds, watches for unauthorized person or vehicle, fires, and unusual occurrences; and report emergencies
- Maintaining lost & found items following established process
- Maintaining key control program and key control integrity
- Prepare reports on any unusual situation, accident, or unusual circumstances
- Diagnosis, repair, replace batteries, and reprogram electronic door locks
- Replace batteries, open or reset guest room safes
- Lead or escort guests, tours, vendors and other third parties to the right destination
- Open and close doors, gates and rooms with limited access
- Report all company violation of SOP’s and unsafe work practices
- Act as on-property First Responder to include basic first aid and CPR
- Patrol the property using the Patrol System visiting all designated points as established by Resort Management and/or the Director of Risk Management. Points patrolled must be recorded each hour. Exception to this would be if a Security Officer is assisting in a Guest/Employee situation in which this would be noted on the Daily Activity Report (if applicable)
- Complete Daily Activity Reports (DARs). These should be event detail for every 15 minutes increment of the shift. DAR’s are to be completed on assigned computer and sent to the Resort Manager or other designated recipient
- Provide assistance to guests on an as-needed basis with delivery of amenities and other special requests
- Complete various additional tasks and assignments as needed
3rd Shift Officers: Overnight Security Officers are responsible for assisting with after hour’s check-ins to include verifying guests IDs’ and giving assigned room keys to the guests. Security Officers will receive a phone call when their assistance with this is needed. · Complete various additional tasks and assignments as needed.
