What are the responsibilities and job description for the Guest Room Attendant position at Legacy Vacation Resorts?
Job Description
At Legacy Vacation Resorts, our core values are people-centric, forward-acting, experience-focused, and environmentally-driven.
Key Responsibilities:
- Foster meaningful connections in a supportive environment where the person is the core of every decision.
- Drive innovation and shape the future of hospitality by daring to take risks and embracing change.
- Create unforgettable moments for guests and personal growth for our team by delivering great experiences to all.
- Lead in sustainable practices and maximizing our actions to minimize our impact on the environment.
As a Guest Room/Housekeeper, you will ensure that rooms are of the highest quality, cleaned, sanitized, and according to the established quality standards.
Essential Functions:
- Clean vacant rooms to the Legacy quality standards, including kitchen, bathrooms, furniture.
- Clean room floors by sweeping, mopping, scrubbing, or vacuuming them.
- Change bedding and make beds as directed.
- Replenish supplies such as cooking and eating supplies, linens, writing supplies, and bathroom items.
- Gather and empty trash.
- Clean and polish furniture and fixtures.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Dust furniture, walls, machines, and equipment.
- Move and arrange furniture to make sure all trash has been removed.
- Mix water and detergents in containers to prepare cleaning solutions, according to specifications.
- Perform self-inspection of suite after cleaning is complete to make sure nothing is missing.
- Provide customer service when encountering guests around the property.
- Keep supply caddy clean and orderly.
- Assist in the General Clean & Preventative Maintenance (GCPM) process.
- Help maintain cleanliness of all common areas.
- Remove debris from driveways and all public areas inside or out.
- Sort, count, and mark clean linens, and store them in linen closets.
- Deliver any items requested by guests to rooms.
- Observe precautions required to protect resort and property, and report damage, theft, and found articles to supervisors.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed.
- Complete various additional tasks and assignments as needed.
Requirements
High School Graduate or General Education Degree (GED)
Previous Housekeeping or Hospitality experience
Must have a flexible schedule as schedules are determined based on the needs of the business.