Senior Case Manager

Job Summary:
Our Team is looking for a Senior Personal Injury Case Manager who has 10 years of relevant experience handling personal injury cases. This role will be managing our high value cases. The successful candidate will be responsible for managing a variety of high value cases and providing support to our clients. You should have a passion for helping others and a dedication to providing the highest level of customer care. If you meet the qualifications and are looking for a challenging and rewarding opportunity, we encourage you to send your application in.

Essential Duties and Responsibilities: 
•    Manage and oversee the day-to-day operations of assigned personal injury high value cases
•    Communicate effectively with doctors, patients, health care entities to gather information, provide updates, and coordinate patient care
•    Ensure all necessary documentation and paperwork is completed in a timely and accurate manner
•    Assist in coordinating patient care and follow-up appointments.
•    Provide support and guidance to patients and their families throughout the case management process
•    Utilize case management software to track and document case progress.
•    Gathering medical reports
•    Getting insurance information from the defendant
•    Assisting in preparing settlement demands
•    Determining the extent of damage covered by the insurance policy, along with other basic litigation duties
 
Requirements: 
•    Bachelor’s Degree in any field, 10 years of personal injury case management experience required
•    Exceptional customer service skills
•    Previous experience working in the legal field, especially in medical law or healthcare law, is a significant advantage.
•    Strong understanding of medical terminology, procedures, and relevant legal regulations.
•    Exceptional analytical skills with the ability to critically evaluate medical records and complex medical information.
•    Excellent communication skills, both written and verbal, for effective collaboration and client interaction.
•    Detail-oriented approach with a commitment to accuracy and thoroughness.
•    Ability to manage a high caliber caseload while maintaining quality and meeting deadlines.
•    Experience assisting doctors and patients in a healthcare setting
•    Strong communication and interpersonal skills
•    Excellent organizational and time management skills
•    Ability to work independently and as part of a team
•    Proficient in using case management software and Microsoft Office