What are the responsibilities and job description for the Server - Harborside position at LEGAL SEA FOODS?
Job Details
Description
The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods’ high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.
DUTIES & RESPONSIBILITIES:
• Greet guests warmly, take their food and beverage orders.
• Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
• Enter food and beverage orders into POS system accurately.
• Provide attentive and personalized service, anticipating guests’ needs.
• Check on guests during their meals to ensure satisfaction and address requests/concerns.
• Refill drinks, clear plates, and reset tables.
• Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
• Handle guest complaints or concerns professionally and bring issues to management when necessary.
• Present bills to guests and process payment transactions accurately and quickly.
• Participate in pre-shift meetings and training sessions as required.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role is preferred.
- Excellent interpersonal and communication skills.
- Ability to handle cash and paperwork accurately.
- Demonstrates good judgment.
- Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.
- Must be well versed in Point-of-Sale system.
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
- Must be able to perform under pressure in a high-volume restaurant setting.
A comprehensive study done by our internal experts determined that our strong Sellers earn up to $60.00 per hour
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.
Legal Sea Foods began in 1950 as a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. It’s here that the “Legal” name became synonymous with quality and freshness. In 1968, our first seafood restaurant opened, right next to the fish market. The fish was simply prepared, either broiled or fried, and served on paper plates at communal picnic tables. Despite the low-key trappings, the food was second to none and word quickly spread. This early success led to further expansion and now, six decades later with restaurants along the Eastern Seaboard, the commitment to freshness and quality endures: "If it isn't fresh, it isn't Legal!”
Salary : $20 - $60
