What are the responsibilities and job description for the ITM Teller - Part Time position at LEGEND BANK?
Job Details
Level: Experienced
Job Location: North Richland Hills - North Richland Hills, TX
Position Type: Part Time
Salary Range: Undisclosed
Job Category: Banking
PRIMARY FUNCTION
Provides teller services in an interactive teller environment to include processing transactions such as deposits, withdrawals, and cashing checks. Utilizes knowledge and judgment to assure the validity of transactions processed. Must provide sincere, responsive customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets customers and non-customers as they start a session. Accepts and verifies customer deposits; and processes loan payments. Cashes checks and processes less cash transactions within their authorized limit; obtains supervisor’s approval to process transactions which exceed their authorized limits. Follows procedures to avoid fraud (verify identification, mark up account, etc).
- Safeguards and balances drawer to $0.00 outage each day. Completes end of the day balancing procedures as applicable.
- Meets or exceeds all goals determined by retail management to include referrals, balancing, attendance and others as applicable.
- Follows compliance procedures of reporting applicable transactions such as CTRs, SARs, Regulation CC holds, and internal audit procedures.
- Provides a consistent level of customer service in accordance with the standards determined by branch management and regulated by retail mystery shops. Professional image and behavior is essential at all times since all interaction is through the video teller.
- Maintains the security and confidentiality of pertinent information and records.
- Demonstrates flexibility in responding to additional duties, projects, or schedule changes as assigned or directed.
- Assist with customer maintenance requests, debit card questions, check reorders, etc.
- Additional duties as required.
KNOWLEDGE AND EXPERIENCE REQUIRED
EDUCATION: High school education or equivalent required.
LICENSES OR CERTIFICATIONS REQUIRED: None
RELATED WORK EXPERIENCE: Six (6) months to one (1) year teller experience preferred.
