What are the responsibilities and job description for the Quality Assurance Specialist position at LEGEND BANK?
Job Details
Description
PRIMARY FUNCTION
This position performs various daily functions within the Risk department including, but not limited to review of new accounts loaded to the system. Review daily input for proper system coding, regulatory compliance with various regulations, legal documentation as appropriate for each type of account, and general policy and procedure guidelines to mitigate potential risk to the Bank for penalties and fines for non-compliance. Reviews maintenance that is completed by branch personnel as well as Deposit Services, and reports are reviewed for accuracy. Interacts with other bank personnel regarding exceptions and errors and communicates issues, training, and risk to all levels of management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Maintain records of reports and other documents according to regulatory retention guidelines. Reviews Reg CC holds, COD Holds, Savings Holds, and compares item held to form completed by branch personnel, to ensure there is supporting documentation and is following regulations. These are time sensitive documents and do take priority when received. |
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Understands and agrees to abide by the policies and procedures established at Legend Bank. |
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Maintains a positive and caring atmosphere for customers and employees consistent with the Bank’s mission and philosophy.
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Qualifications
KNOWLEDGE AND EXPERIENCE REQUIRED
a. EDUCATION:
High school diploma or equivalent required.
c. RELATED WORK EXPERIENCE:
Accuracy is mandatory. 2 to 4 years bank experience required. Preferably personal banker/new accounts experience. Excellent customer service and verbal communication skills required.
