Starter-Marshall

Regatta Bay Golf & Yacht Club is located in the beautiful city of Destin, FL which is nestled in the heart of Florida’s Emerald Coast. We are home to the best beaches in the world and known for our top ranked golf course. We are semi-private but also open to the public. Our Golf Academy provides the most intuitive golf lessons in Destin, powered by PGA Pros and Trackman Technology. We have premium Callaway Club Rentals Available.

Job Title: Starter-Marshall ~ Regatta Bay

Reports To:  Director of Golf Operations

Summary: The Starter-Marshall role on a golf course is crucial for maintaining order, ensuring a smooth flow of play, and providing excellent customer service to golfers.

Essential Duties and Responsibilities 

⦁    Managing tee times

⦁    Maintaining the pace of play

⦁    Enforcing course policies

⦁    Providing excellent customer service

⦁    Assisting players and spectators

⦁    Ensuring compliance with course regulations

⦁    Helping to ensure a positive experience for players on the course

⦁    Other duties as assigned.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience Requirements 

High school diploma or general education degree (GED); previous experience in customer service a must; expert knowledge of golf preferred

Knowledge, Skill and Ability Requirements 

Passionate about hospitality.

Knowledge of the game of golf is an asset.

Multi-tasking, organizational and time management skills are critical.

Possess excellent communication skills with the ability to articulate professionally.

Ability to handle multiple guests and operational demands with a high degree of efficiency, operating often with time sensitive deadlines

Excellent problem-solving skills and the ability to make decisions quickly.

Ability to work a flexible schedule to include weekends and holidays.

Perks & Benefits

Meal allowance

Excellent golfing privileges

The opportunity to work in a fast-paced, indoor-outdoor environment.

Key Competencies 

Key Competencies include strong work ethic, attention to detail, relationship builder, multi-tasker, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.

Language Skills 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and/or complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

Mathematical Skills 

Ability to add, subtract, multiply, and divide.

Reasoning Ability 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

Other Qualifications 

Availability Open and operational seven days a week. Employees are required to be available to workdays, nights, weekends, and holidays. 

License Requirements Valid driver’s license that has been in effect for at least three years, with no major violations and no more than two minor violations in the past three years.

Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy. 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to lift 5-15 pounds regularly, and over 15 pounds with assistance, upon occasion.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment The physical environment requires the employee to work outside in heat/cold, wet/humid, and dry/arid conditions.