What are the responsibilities and job description for the Loan Operations Maintenance Specialist position at Legends Bank?
Job Description
Job Title: Loan Operations/Maintenance Specialist
Department: Loan Operations
Reports to: Loan Operations Manager
FLSA Status: Non-exempt
Expectations for ALL Team Members: Supports Legends Banks Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and the communities we serve.
L Lead; E Engage; G Grow: E Excel; N Notice; D Do; S - Serve
Summary/Purpose:
Provides support to the Loan Operations Department in reference to loan files by performing the following duties.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Prints, reviews and mails loan billing notices and past due statements.
- Maintains construction draw files.
- Coordinates property inspections for construction loans.
- Calculates available funds and prepares tickets for construction draws.
- Communicates with loan officers, inspectors and customers as needed.
- Prepares documentation required to release collateral for paid off loans.
- Prepares paid off loan files for long term storage.
- Updates tickler system with outstanding exception items.
- Updates tickler system with insurance information.
- Coordinates insurance tracking with third party vendor.
- Reviews & updates system for Force Placed insurance.
- Operates computer or office machines to compute payoffs, rebates, and adjustments.
- Answers questions on all types of loans and loan products.
- Corrects non-posted items.
- Processes loan payments.
- Process loan maintenance items.
- Prepares loan reports relating to duties or projects assigned.
- Assists with problem/error resolution as needed.
- Maintains logs as required.
- Performs necessary research for completion of projects.
- Ensures schedules and deadlines are met.
- Scans and file loan files supporting documentation as needed for department.
- Processes returned mail for department.
- Maintains loan file room.
- Processes and reviews escrow analysis and processing payments for escrow items.
Required Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must have the ability to multi-task with great attention to detail; strong communication skills written and oral; ability to work independently, cross-train and perform extensive research. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- EDUCATION and/or EXPERIENCE
High school diploma or equivalent with some banking experience. Prefer 2 years experience in a financial industry loan department.
Working Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include sitting for long periods, some standing, close vision, use of hands/fingers, some bending, reaching and lifting of heavy files up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
