What are the responsibilities and job description for the Concessions Stand Captain at AT&T Stadium position at Legends Careers?
The Role
A Stand Captain is responsible for the supervision of non-profit groups and providing quality food and beverage service to each guest.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
A Stand Captain is responsible for the supervision of non-profit groups and providing quality food and beverage service to each guest.
• Maintain a first level relationship between the NPO groups and Legend’s Management.
• Ensure that their assigned NPO group has proper staffing levels, follows menu recipes when preparing food and is operating the stand efficiently and safely.
• Monitor the inventory levels throughout the event and make sure the stand does not run out of product.
• Responsible for conduction pre- and post-event inventories, making sure NPO groups make timely deposits and that the rules and regulations, as outlined in the NPO training manual, are followed.
• Solve problems to the best of their ability and call additional help when needed.
• Under the direction of the Lead/Supervisor, operates point of sale (POS) system and serves guests in accordance with Legends Hospitality Management Service Standards and applicable Operational Stand
• Provide excellent customer service
• Trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Other duties as assigned
Qualifications:
• Must be available to work all Toyota Stadium Events; roughly 22 events throughout the season
• Ability to work independently and/or in a team environment
• Must be at least 21 years of age
• Must have Alcoholic Beverage Commission Certification and Food Handlers Certificate
• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to lift and carry items weighing up to 50 pounds
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
