Director, Technology Infrastructure and Operations

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!

THE ROLE

The Director of Technology Infrastructure and Operations has overall responsibility at Legends for the ongoing operations and integrity of Legends technology platform. Reporting to the SVP, Enterprise Solutions, the successful candidate will lead a team providing operational support to Legends users and ensures availability, stability and scalability of business systems and platforms. Under this role you will manage, support and maintain the company’s hardware platforms. This role is pivotal in ensuring that the organization’s technology infrastructure supports its overall mission and objectives.

ESSENTIAL FUNCTIONS

• Manage the various platforms that enable the business of Legends including cloud, servers, storage and other software and hardware components
• Build and implement a server and software strategy designed to optimize security and scalability of the Legends application portfolio
• Onboard new technologies into our portfolio without compromising standards, security or health
• Provide input into and support of proposed new corporate technologies
• Manage and communicate platform health and performance
• Support the business through the deployment and management of a performant application technology infrastructure
• Define and communicate business application architecture strategies, principals, standards, policies and procedures
• Manage the production environment for Legends including the integration infrastructure with our partners and third party products
• Working with the InfoSec team, ensure the security and compliance of the IT infrastructure with relevant regulations and standards
• Provide recommendations for cost containment and efficiencies in our cloud environment, manage spend and provide budget guidance to projects or new initiatives on the stand up and run costs associated with the needed infrastructure
• Analyze current application portfolio, installed technology and infrastructure to identify opportunities and recommend solutions

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Technology degree or similar work experience
• Microsoft Windows Server
• Microsoft Office 365, collaboration suite and Azure AD Deployment
• Azure Cloud
• Server backup technologies
• IT Management tools (e.g. Active Directory, System Center)

Experience to bring with you:

• Global technology platforms
• Ability to drive the bus, lead and motivate teams
• 7 years in cloud and on prem server and business technology support
• IT support, operations and engineering
• 4 years supporting an organization with distributed locations and cloud presence