Food & Beverage Manager - Winstar

POSITION: Food & Beverage Manager

DEPARTMENT: 220632 - Terrace View Café - Rest

REPORTS TO: Sr. F&B Manager

FLSA STATUS: Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Food & Beverage Manager is responsible for managing the daily operations of our bar, small plates and fine dining restaurant including: employee performance management, inventory controls, optimizing profits and providing an exceptional guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise and coordinate activities of the food and beverage outlets staff to ensure that all guests receive prompt and courteous service
• Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
• Maintain an accurate and up-to-date plan of restaurant staffing needs - Prepare schedules and ensure that the restaurant is staffed for all shifts
• Responsible for ensuring consistent high quality of food preparation and service
• Inventory Management to include: daily, weekly and monthly inventory tracking and working directly with the purchasing manager for supply requisition and delivery schedules
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
• Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
• Ensure a safe working and guest environment to reduce the risk of injury and accidents - Completes accident reports promptly in the event that a guest of employee is injured
• Oversee Supervisors and Staff
• Keeps Director of Food & Beverage and General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action
• Attend weekly operations meetings
• Assist with the management of catering events
• Complete other duties as assigned by Management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
• Have a minimum of 2 years of hospitality experience in a fast-paced dining environment-country clubs, hotels, restaurants

SKILLS AND ABILITES

• Experience with people management including employee engagement, employee relations, team development and schedules.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
• Able to organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary
• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential
• Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
• Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
• Must be punctual and dependable
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
• Knowledge of the appropriate table settings and service ware
• Language Skills: Ability to read, analyze, and interpret technical procedures and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions in both English and Spanish.
• Mathematical Skills: Ability to work with mathematical concepts such fractions, percentages, and ratios.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and other related programs.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service
• Ability to multitask in a fast paced, team orientated setting.
• Must be able to work fluently in English
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Onsite at Winstar World Casino

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.