Harley-Davidson Service Advisor

Job Description

Job Description

Salary Range : $18 per hours plus comissionl (commission based)

Job Summary :

We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a passion for Harley-Davidsonn and enjoy working in a fast-paced environment, we want to hear from you.

Responsibilities :

Greet customers and provide them with a warm welcome

Listen to customer concerns and accurately document their vehicles issues

Schedule appointments for vehicle repairs and maintenance

Provide cost estimates for repairs and obtain customer approval

Coordinate with service technicians to ensure timely completion of repairs

Communicate with customers regarding the status of their vehicles

Upsell additional services or products that may benefit the customer

• Process customer warranty and obtain authorization before beginning repairs

Process payments and handle cash transactions

Maintain accurate records of all service transactions, and customer communications.

Requirements :

Previous experience in the automotive industry

Strong mechanical knowledge and understanding of vehicle systems

Excellent customer service skills with the ability to build rapport with customers

Ability to effectively communicate technical information to non-technical individuals

Proficient in cash handling procedures

Familiarity with BMW, Harley-Davidson, and Indian a preferred.

Knowledge of TalonEs.

Detail-oriented with strong organizational skills

Ability to work in a fast-paced environment and handle multiple tasks simultaneously without excuses

We offer competitive pay and benefits package for our Service Advisors. Join our team today and be part of a dynamic and growing company. Apply now!

Salary : $18