What are the responsibilities and job description for the Harley-Davidson Service Advisor position at Legends Harley-Davidson?
Salary Range: $18 per hours plus comissionl (commission based)
Job Summary:
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a passion for Harley-Davidsonn and enjoy working in a fast-paced environment, we want to hear from you.
Responsibilities:
– Greet customers and provide them with a warm welcome
– Listen to customer concerns and accurately document their vehicle’s issues
– Schedule appointments for vehicle repairs and maintenance
– Provide cost estimates for repairs and obtain customer approval
– Coordinate with service technicians to ensure timely completion of repairs
– Communicate with customers regarding the status of their vehicles
– Upsell additional services or products that may benefit the customer
– Maintain accurate records of all service transactions, and customer communications.
Requirements:
– Previous experience in the automotive industry
– Excellent customer service skills with the ability to build rapport with customers
– Ability to effectively communicate technical information to non-technical individuals
– Proficient in cash handling procedures
– Familiarity with BMW, Harley-Davidson, and Indian a preferred.
– Knowledge of TalonEs.
– Detail-oriented with strong organizational skills
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously without excuses
We offer competitive pay and benefits package for our Service Advisors. Join our team today and be part of a dynamic and growing company. Apply now!
Job Summary:
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a passion for Harley-Davidsonn and enjoy working in a fast-paced environment, we want to hear from you.
Responsibilities:
– Greet customers and provide them with a warm welcome
– Listen to customer concerns and accurately document their vehicle’s issues
– Schedule appointments for vehicle repairs and maintenance
– Provide cost estimates for repairs and obtain customer approval
– Coordinate with service technicians to ensure timely completion of repairs
– Communicate with customers regarding the status of their vehicles
– Upsell additional services or products that may benefit the customer
- Process customer warranty and obtain authorization before beginning repairs
– Maintain accurate records of all service transactions, and customer communications.
Requirements:
– Previous experience in the automotive industry
- Must be super organized and take responsibility
– Excellent customer service skills with the ability to build rapport with customers
– Ability to effectively communicate technical information to non-technical individuals
– Proficient in cash handling procedures
– Familiarity with BMW, Harley-Davidson, and Indian a preferred.
– Knowledge of TalonEs.
– Detail-oriented with strong organizational skills
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously without excuses
- Drug test and background check will be done - No felons !
- Must have clean driving record.
- Minimum 40 hours per week - regular overtime required
We offer competitive pay and benefits package for our Service Advisors. Join our team today and be part of a dynamic and growing company. Apply now!
Salary : $18