Barista

Barista - WinStar World Casino & Resort (Thackerville, OK)

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

WINSTAR WORLD CASINO

WinStar World Casino is the country’s largest casino, owned and operated by the Chickasaw Nation near the Oklahoma/Texas state line, in Thackerville, OK. Legends will be partnering with WinStar Casino to provide top-tier hospitality and customer service expertise to multiple food & beverage outlets onsite, ranging from full-service restaurant to grab-and-go operations, as well as overseeing food & beverage for the Casino’s seasonal pool program.

THE ROLE

The Barista is responsible for preparing and serving a variety of coffee drinks and expresso drinks.

ESSENTIAL FUNCTIONS

• Ensures that all customers are educated on our products and services.
• Answers customer questions regarding coffee blends, preparation, and product freshness.
• Greets all customers with fast, friendly, personalized service.
• Accurately rings sales orders into POS system and counts back change to customers in a courteous and friendly manner.
• Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
• Sells and serves baked goods and miscellaneous food items to customers.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Other duties as assigned.

QUALIFICATIONS

• Must have at least 1 year experience in a high volume bar.
• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow.
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Detail Oriented
• Ability to work independently and/or in a team environment.
• Menu planning and development
• Must be able to stand or walk for varying length of time.
• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
• Ability to lift and/ or move up to 25 pounds.
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Skills

• Team Work
• Customer Service

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility