What are the responsibilities and job description for the Busser position at Legends?
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE VENUE
View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. www.viewboston.com
THE ROLE
The Busser role helps set the stage for an elevated guest experience by maintaining clean and organized dining areas. The Busser works side by side with servers, bartenders, barbacks, food runners, and kitchen staff to ensure tables are reset quickly, service areas remain spotless, and guests feel welcomed and cared for in our fast-paced, high-volume environment.
ESSENTIAL DUTES AND RESPONSIBILITIES
- Clear and reset tables promptly and efficiently.
- Maintain cleanliness of the dining room, including tables, floors, chairs, and service stations.
- Clear tables after guests leave. Carry tableware to the dish room and place silverware, dishes, glassware to appropriate areas for washing.
- Assist servers with water service, pre-busing, and other guest needs.
- Replenish supplies such as napkins, silverware, and condiments.
- Ensure all dining and guest areas meet cleanliness and presentation standards.
- Respond appropriately to guest requests. Communicate guest requests to server immediately.
- Communicate effectively with server and hostess to assure efficient seating, table utilization and customer service.
- Assist servers and food runners as needed with food delivery, especially with large parties and during peak periods.
- Support the front-of-house team during busy periods and special events.
- Complete other duties assigned by Food & Beverage Managers or View Boston Management team.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- 1 Year hospitality experience preferred.
- High school diploma preferred.
SKILLS AND ABILITIES
- Strong work ethic and attention to detail.
- Team player with a positive, proactive attitude.
- Ability to work independently or in a team setting during set up and execution of service.
- Willingness and drive to exceed the guest expectations.
- Ability to effectively listen and take directions from supervisor.
- Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Ability to stand, walk, and carry items for extended periods.
- Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays.
- Ability to work under pressure while maintaining a smile.
- Ability to transport up to 50lbs on a continuous basis.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site at View Boston (Boston, MA)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Education
Preferred- High School or better
Licenses & Certifications
Preferred- Food Handler's
- ServSafe-food handling
