What are the responsibilities and job description for the Event Day Concessions Stand Lead Cashier position at Legends?
January 28th or until till multiple roles are filled. Please see event day schedule below.
This is a part time seasonal role at Dicks Sporting Good Park, home of the Colorado Rapids
The Role
A Stand Lead Cashier is responsible for timely, efficient, and accurate cash and credit card transactions and reporting. Stand Lead will also be responsible for setting-up, maintaining, stocking and cleaning their workstation. They will be responsible for counts and opening and closing.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
A Stand Lead Cashier is responsible for timely, efficient, and accurate cash and credit card transactions and reporting. Cashier will also be responsible for setting-up, maintaining and cleaning their workstation. They will also be responsible for counts.
• Prepare simple menu items.
• Sell items, collect payment and make correct change.
• Interact with customers in order to ensure superior customer satisfaction.
• Carefully enter all sales into my venue following all PCI requirements for credit cards to ensure that all purchases are accurately recorded.
• Perform closing duties including clean up, product storage, spoilage logs and trash removal.
• Provide quick, efficient, accurate and friendly service to all guests.
• Verify I.D. on all customers ordering alcohol every time on every transaction.
• Suggestively sell and up sell items.
• Maintain a clean, neat and safe work area.
• Interact with co-workers in order to ensure compliance with company service standards, company inventory, PCI credit card and cash control procedures.
• Ability to perform arithmetic operation involving all United States monetary units (add, subtract, multiply and divide).
Qualifications:
• All applicants must be at least 18 years of age.
• Ability to interact with co-workers positively in order to assure compliance with company service standards.
• Ability to multi task in a fast paced, high volume, team orientated setting.
• Must be able to work fluently in English to service the guests, and service all guests with speed, accuracy to create a positive guest experience.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
• Ability to work all events, including: extended hours, nights, weekends, and holidays. See schedule below.
• Must have sufficient mobility to perform assigned production tasks including: constant standing for long periods of time at the register and reaching, bending, stooping, wiping, pushing, lifting, restocking and pulling also potentially for extended periods of time. Must be able to work in an environment with an ignition source. Must be able to twist open cans and bottles for alcohol service as this is done repetitively during guest service. Must be able to hear guests orders and communicate with guests.
• Must meet state and local health requirements for food handlers and alcoholic beverage services. Must be able to pass the TEAMS Alcohol Certification class and test to work. Comfortable not serving to highly intoxicated guests.
We have the expectations all employees will practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
EVENT DATES: You would normally start at 3pm
Tuesday February 18th 7:30pm
March 1st, 22nd 7:30pm March 29th 2:30pm
April 12th & 26th 7:30pm
May 10th, 17th, 24th at 7:30pm
June 7th, 14th, 25th at 7:30pm
July 4th, 12th
August 16th, 28th, 29th, 30th, 31st
September 13th and 27th
October 18th
Playoffs, Cup games or concerts might be added to the schedule.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Experience
Preferred- 1 year(s): 2 year supervisor customer service
Skills
Preferred- Customer Service
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
