What are the responsibilities and job description for the In-Seat Runner position at Legends?
Applications accepted for playoffs. This is Nuggets games only during the season. We do not have hours in the off season as this area is closed.
The Role
The In Seat Server position provides exceptional guest service while working collectively and cooperatively in the In-Seat environment during Nuggets games.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The In Seat Server position provides exceptional guest service while working collectively and cooperatively in the In-Seat environment during Nuggets games.
•Ability to interact with guests in order to assure guest satisfaction delivering food ordered from the application for the first 16 rows
•Provide our guests with personal service and attention to detail that will exceed their expectations, card every guest, every time.
•Run to guest seats (up and down stairs during the game) the preordered food, soda, water, wine, draft beer, and bottled beer.
•Work as a team with fellow associates and other service departments within stadium.
•Support the service staff by clearing/cleaning service area in POints Bet and running food into Points Bet, expo orders combining drinks and food.
•Performs opening, closing, and side work duties as assigned
•Must be knowledgeable of other food, beverage and retail outlets within the stadium.
Qualifications:
•All applicants must be at least 18 years of age.
•Ability to interact with co-workers in order to assure compliance with company service standards.
•Must have basic knowledge of food and beverage preparations, alcohol service standards, guest relations and etiquette.
•Ability to multi task in a fast paced, team orientated setting.
•Must be able to read, speak and write English Language in order to communicate with guests while carding every transaction.
•Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds and carry trays full of up to 10 beverages and food, while negotiating walking guests and cheering crowds, stairs to get to the rows, and around seating.
•Ability to work all seasonal Nuggets events, including: nights, weekends, and holidays.
•Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Deliveries are in the first 16 rows in the arena, up and down the stairs into the stands, and must be able to move between guest seating areas, and up and down stairs for each delivery.
•Must have two(2) to three(3) years working in a fast paced high-end club, catering or restaurant
Practice safe work habits, card every alcohol transaction, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
This is a position that is part of a tip pool.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Licenses & Certifications
Required- TEAM Trained Cert.
- Alcohol Awareness
Behaviors
Required- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Self-Starter: Inspired to perform without outside help
