What are the responsibilities and job description for the Suites Runner - George Steinbrenner Field position at Legends?
LEGENDS
Founded in 2008, Legends is a holistic experiential services agency with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has five divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
The Venue:
George M. Steinbrenner Field is Spring Training home to the New York Yankees, as well as home to the Yankees Class-A Advanced Affiliate, the Tampa Tarpons. Aside from 80 plus baseball games, George M. Steinbrenner Field also hosts numerous public and private events throughout the year.
Primary Position Purpose:
The Suite Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Service Department, specifically in the Suites environment.
Responsibilities:
- Ability to interact with guests in order to assure guest satisfaction
- Provide our guests with personal service and attention to detail that will exceed their expectations
- Serve food, soda, water, wine, draft beer, and bottled beer
- Work as a team with fellow associates and other service departments within arena
- Support the service staff by clearing/cleaning tables and running food
- Fulfill the assigned opening and closing duties
- Set up and maintain a clean, neat and safe work area
- Must be knowledgeable of other food, beverage and retail outlets within the arena
Qualifications:
- High school diploma or equivalent. Some college preferred
- All applicants must be at least 18 years of age
- Ability to interact with co-workers in order to assure compliance with company service standards
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Ability to multi task in a fast paced, team orientated setting
- Must be able to read, speak and write effectively with guests
- Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
- Ability to work all events, including: extended hours, nights, weekends, and holidays
- Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must have two (2) to three (3) years working in a fast paced bar, high-end club, or restaurant
- Ability to work all major events, including: extended hours, nights, weekends, and holidays
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
