What are the responsibilities and job description for the Employee Relations Manager position at LEGO Gruppe?

Job Description

All candidates should make sure to read the following job description and information carefully before applying.

Are you interested in helping to build and sustain a motivating and engaging work environment?

If you’re passionate about Human Resources and thrive on tackling complex employee relations challenges in the dynamic retail industry, this is your opportunity to make a meaningful impact in a creative and inspiring global organization!

Core Responsibilities

Accountable for the rollout and consistent application of policies and procedures.
Serve as mentor and sparring partner for leaders, focusing on driving performance and team efficiency. Guide people leaders through the performance improvement process when vital.
Identify trends in Employee Relations where people leaders would benefit from additional training. Create and implement training where needed.
Conduct investigations as needed.
Collaborate with global colleagues to implement standard processes to support the business.

Play your part in our team succeeding

As an Employee Relations Manager collaborating with Retail leadership, you will build trusted relationships with employees and leaders, driving a supportive, inclusive, and high-performing work environment. You’ll collaborate closely with people leaders and teams to address sensitive workplace matters, guide employee performance discussions, and cultivate a healthy organizational culture.

In this role, you will provide expert guidance on employee relations issues, helping leaders resolve complex situations while ensuring consistency in policy application. You’ll play a critical part in maintaining compliance by staying informed on labor laws and regulations related to equal employment, pay equity, affirmative action, and workplace policies. Your responsibilities will include overseeing investigations, managing conflict resolution processes, and ensuring adherence to best practices in employee engagement with a consistent and unbiased approach.

By acting as a proactive advisor, you’ll contribute to a supportive and motivating work environment. You will work together with leadership to align employee relations strategies with business goals, ensuring that we not only meet legal and regulatory obligations but also create a workplace where every employee feels valued and empowered to succeed.

Ultimately, your work in employee relations is vital to shaping a people-first culture and helping us fulfill our mission of inspiring and empowering our workforce.

Do you have what it takes?

Minimum 5 years of HR experience, particularly in Employee Relations ideally within an international, matrixed organization. Experience in labor relations and / or compliance is beneficial.

Experience managing employee relations in a retail environment, including supporting store-level operations and addressing store-specific challenges, is essential.

Strong understanding of workplace policies and the ability to ensure consistent application across teams.

Experienced in conducting thorough investigations, documenting findings, and maintaining accurate records.

Proficient in leading detailed investigations, recording outcomes comprehensively, and ensuring accurate documentation.

Demonstrated experience creating impact within a people and culture agenda.

Strong communication skills, with an emphasis on providing direction and clarity to a large organization.

Knowledge of equal opportunity and anti-discrimination laws and regulations.

Proven track record to engage in critical conversations while maintaining professionalism.

Experience working with HR data, reporting, and analytics.

Demonstrated ability to uphold the highest standards of ethics, including maintaining confidentiality.

Experience facilitating group discussions with employees at all levels of the organization.

Experience helping teams foster a diverse and inclusion work environment.

Additional details on this position

This position will initially be based at 501 Boylston St. in Boston, before moving to a new office location at 1001 Boylston St by the mid-2025. Our hiring teams will discuss this with you during the interview stages.

Our workplace enables our LEGO Group colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3-day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

The salary for this position has a range of $113,000 - $169,000 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

As an Employee Relations Manager , you bring the LEGO brand to life by promoting a cohesive and engaging work environment, supporting leaders in navigating employee challenges, and ensuring consistent practices that enhance fairness and trust across the organization.

What’s in it for you?

Here are some of what to expect :

Family Care Leave : We offer enhanced paid leave options for those important times.

Insurances : All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing : We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.

Colleague Discount : We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus : We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Your workplace : When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race / ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

We conduct drug screening as a part of our drug-free workplace policy and in support of our commitment to the health and safety of our employees.

Join the LEGO team today.

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Salary : $113,000 - $169,000

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