What are the responsibilities and job description for the LEGOLAND California Planning & Improvement Manager position at LEGOLAND Parks?
Roles & Responsibilities
Get ready for the ultimate adventure at LEGOLAND California Resort, where the FUN is not just built, it's an entire experience! ๐ Imagine a world where LEGO Themed Hotels, a Water Park, SEA LIFE Aquarium, over 60 rides and attractions, 20 delicious food spots, and 14 retail outlets come together to create a playground of endless possibilities. ๐ข๐ฐ This is not just a resort; it's a destination where careers are crafted and memories are made! ๐
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Position Summary: Are you ready to be the maestro of FUN and efficiency? Join us as the Planning and Improvement Manager and be the wizard behind the scenes, turning every process into a brick-tastic masterpiece. Your mission: make LEGOLAND an even more awesome place by driving optimization, reducing waste, and ensuring every detail adds value to our guests and staff. ๐งโโ๏ธ๐ผ
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Scope of Role:
- Be the superhero who challenges the status quo, making labor needs across the resort as smooth as a LEGO brick slide. ๐ช๐งฑ
- Lead the charge in embedding a Continuous Improvement Culture, making sure optimization is part of our resort's DNA. ๐๐
- Uncover the coolest tech advancements through a close relationship with senior leadership โ because we believe in staying ahead of the game. ๐๐ง
- Partner with every corner of the resort, ensuring crystal-clear communication about daily labor priorities. Teamwork makes the dream work! ๐ค๐
Main Responsibilities:
- Become the master of the yellow lock Merlin course, empowering our front-line leaders with the skills they need to conquer every challenge. ๐๐
- Capture and track the mind-blowing ideas from our MCs (Model Citizens) and turn them into solutions that elevate our EBITDA, Guest Experience, and MC experience. ๐ก๐
- Build bridges with Continuous Improvement Managers across Merlin resorts, sharing ideas, and aligning on the best practices โ because we're all about collaboration. ๐ค๐ฐ
- Team up with our Rides and Attractions Rockstar's to find the most epic solutions for increasing ridership throughput โ making every ride a thrill. ๐ข๐
- Develop strong relationships with operating leaders and stakeholders across all teams โ because a united LEGOLAND is an unstoppable force. ๐๐ผ
- Be the storyteller of success, tracking and reporting on the hard and soft benefits of each project delivered โ because results matter. ๐๐
- Continuously evaluate our Resort Operations Model for optimization opportunities throughout the employee lifecycle โ innovation is our middle name. ๐๐
- Work hand-in-hand with finance partners to ensure our operating calendar is always on point โ because precision is key to a seamless operation. ๐๐ผ
- Ensure labor resource demand models are not just reviewed but are on the cutting edge, meeting guest demand like never before. ๐๐ฅ
Qualifications & Experience
Background and Experience: Get ready for the thrill of a lifetime! ๐ We're on the lookout for a dynamic individual with 5-7 years of progressive experience in the world of theme park operations, F&B, or retail. If you've got the magic touch to manage large teams and bring the party to life, you're the star we're searching for! ๐
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Requirements:
- Dive into the action with your strong analytical background, using data to make decisions that set the stage for success. ๐๐
- Show off your superpowers in interpersonal relationships, negotiations, and verbal/written communication โ it's your time to shine! ๐ฌโจ
- Be the hero we need with strong leadership skills in a supervisory or management role. ๐ฆธโโ๏ธ๐
- Flex those organizational muscles and showcase your project management and process improvement skills โ it's all about making things epic! ๐ช๐
- Take the lead at both strategic and hands-on levels โ because you're not just a manager; you're a game-changer! ๐ฎ๐
- Previous experience with large organization projects? Even better! ๐๐
- Computer proficiency with Microsoft Office Products is a must, and if you've got DayForce and Cornerstone experience, you're already a legend! ๐ป๐
Other Requirements:
- Be ready for the adventure of a lifetime with flexible hours, including evenings and weekends โ because fun doesn't clock out! ๐๐
- Gear up for excitement with a valid driver's license and a safe driving record โ your journey awaits! ๐๐
- Embrace the jet-setter lifestyle as you travel within the U.S. and occasionally overseas โ your passport to fun is stamped and ready! โ๏ธ๐
Physical Demands/Work Environment:
- Move, talk, sit, hear, reach, grab โ you're in constant motion because the thrill never stops! ๐๐ฃ๏ธ
- Sit, stand, stoop, kneel, crouch, climb ladders โ you're a dynamic force of nature! ๐ช๏ธโฌ๏ธโฌ๏ธ
- Your vision abilities include close vision, color vision, depth perception โ because you see opportunities where others see challenges! ๐๏ธ๐
- Lift at least 35 lbs. and up to 50 lbs. โ you're not just lifting, you're lifting the excitement! ๐ช๐
- Work indoors and outdoors, rain or shine โ because the show must go on, no matter what! ๐ฆ๏ธ๐ญ
- If you have a disability and need accommodations, our HR team has your back โ let's make sure everyone can join the adventure! โฟ๐
Work Environment: Get ready for a rollercoaster of environments โ inside and outside locations with varying temperatures and floor surfaces. Your playground awaits, and every day brings a new adventure! ๐๐ข
Benefits
Your Adventure Awaits! ๐๐
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At Merlin Entertainments North America, we believe in not just rewarding your work but enhancing your journey with an exhilarating array of benefits that go beyond the ordinary. Get ready for a ride of a lifetime as we unveil the extraordinary perks waiting for you!
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๐ Your Benefits Odyssey Begins Here:
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๐ฐย Competitive Salary:
- Brace yourself for a salary that not only recognizes your talents but propels you to new heights.
๐๏ธย Generous PTO:
- Time off is your passport to recharge. Enjoy a generous PTO policy to explore, relax, and rejuvenate.
๐ฉโโ๏ธย Affordable Health Plans:
- Dive into the comfort of affordable medical, vision, and dental plans that prioritize your well-being.
๐ย Global Access Pass:
- Picture this โ free entry to all Merlin attractions worldwide! Your golden ticket extends to family and friends, unlocking a world of wonder.
๐ก๏ธย Secure Your Future:
- Safeguard your legacy with company-paid life insurance โ because we care about your peace of mind.
๐คย 401(k) Matching Plan:
- Your financial goals are important. Benefit from our 401(k) matching plan to help you build a secure future.
๐ย Continued Growth:
- Joining Merlin isn't just a job; it's a thrilling expedition. Expect continuous growth in an exciting, global organization that values your journey.
๐จโ๐ฉโ๐งโ๐ฆย Family and Friends Fun:
- Your loved ones are part of the adventure! Share the joy with family and friends as they too enjoy free entry to our magical attractions.
Pay Range
From USD $70,000.00/Yr.Salary : $70,000