What are the responsibilities and job description for the CACFP Customer Service and Monitoring Specialist 25 hrs. position at Lehigh Valley Children's Centers?
Join our team and be a part of the CACFP community who ensure that every child has access to nutritious food year-round.
SPECIFIC RESPONSIBILITIES
- Review various reports by customers verifying all information
- Plans, schedules and conducts reviews customer providers
- Prepares documentation as needed.
- Tracking and compliance of reports
- Provide assistance based on review of reports to providers
- Collect, review and input data
- Review reports with your supervisor
- Attends meeting and trainings as required
- Performs other duties as assigned
- Monitoring providers at their homes 5-10 hours a week, travel required.
REQUIREMENTS
- High school diploma/Associate degree in business a plus
- Early childhood a plus
- Self-starter; able to accomplish goals in an independent work setting
- Detail oriented
- Able to maintain confidentiality
- Customer service experience required
- Willing to travel but less than 20% of hours
- Excellent verbal, written and communication skills
- Valid driver’s license
- **Maintain and submit current Auto Liability Insurance as stipulated in the employee handbook**
- Extensive experience and skills with MS Office and computers
- Able to obtain appropriate criminal, FBI and Child Abuse clearances
- Bi-Lingual (Spanish) preferred
- Able to lift up to 30 lbs.
BENEFITS
- Vacation
- Sick days
- Holidays
- Personal days
- Company paid long-term disability
- Paid professional development days
- Tuition Reimbursement
- Discounted childcare during working hours
VOLUNTARY BENEFITS
- Medical
- Dental
- Vision
- Short- term disability
- Life insurance
- Retirement plan
Lehigh Valley Children's Centers is a proud Equal Opportunity Employer.
Job Type: Part-time
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person