Animal Shelter Manager

Position Summary: Shelter Manager, working under the guidance of the Chief Operations Officer, plays a key role in achieving the Lehigh Valley Humane Society's organizational mission and goals. Shelter Manager provides oversight of the health, care, and wellbeing of shelter animals, and leadership and mentorship for the animal care staff and volunteers in their assigned areas and act with urgency and efficiency to maximize lifesaving.

Essential Duties and Responsibilities:

• Promote, coordinate, and facilitate innovative solutions to maximize lifesaving.
• Manage, promote, support, empower, and enable staff and volunteers to maximize lifesaving and quality of care.
• Serve as a care provider alongside team members, and liaison between the animal care and other departments, ensuring all department objectives for care, and health and behavior monitoring, as established by leadership, are met.
• Work collaboratively with all Lehigh Valley Humane Society department teams for the care, benefit, promotion, and ultimate outcome of all animals in our care.
• Maintain a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions.
• Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness, and positive influence with each other, our visitors, volunteers as well as to the animals every day.
• Provide support, training, and performance feedback; participate in performance conversations; support hiring and onboarding; ensure teams meet expectations for the Lehigh Valley Humane Society's program requirements and procedures; support teams so that each person achieves their fullest potential as contributors to the Lehigh Valley Humane Society's mission and goals.
• Other duties as assigned.

Skills and Experience:

• Minimum of 1 year of experience working in an animal sheltering, animal behavior, or veterinary setting is required.
• Ability to work with, leash, kennel, walk, and handle all animals, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of animals.
• Experience in leading teams or managing people.
• Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process.
• Bilingual or multi-lingual skills preferred but not required; strong communications skills, presentation experience with the ability to professionally advocate the Lehigh Valley Humane Society's position on issues.
• Resourceful, get-it-done attitude; an initiative to assist in any area or process; problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until goals are achieved.
• Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.
• Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands.
• Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.

Physical Requirements:

• Must be able to:
• Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
• Work at a computer or driving a car for extended periods of time with repetitive typing, sitting, arm, and hand motion.
• Work indoors and outdoors in a variety of weather conditions including extreme heat and cold.
• Exposure to dogs, cats, and other animals of all sizes, temperaments, and medical status.
• Valid driver's license, ability to qualify to be added to the Lehigh Valley's insurance, ability to travel, including overnight stays, when needed.
• Daily hours and days of the week may vary according to the needs of the department schedule; the position includes weekends, nights, and holiday work.

*During the selection process, candidates may be asked to participate in an onsite working interview.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Bereavement leave
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Every weekend
• Holidays

Work Location: In person

Salary : $18 - $20