What are the responsibilities and job description for the Field Service Engineer I position at Leica Biosystems?
Leica Biosystems is dedicated to advancing cancer diagnostics and improving lives. As a global leader in the field, we offer a comprehensive portfolio of products and services that enable accurate diagnoses and improve workflow efficiency.
Job Description:
The Field Service Engineer I will provide technical support to our customers, ensuring their medical devices are functioning properly and efficiently. This role is part of our Service Organization and requires remote work within the Trenton, New Jersey area.
Key Responsibilities:
- Provide installation, maintenance, modification, and repair services for mechanical, electromechanical, electronic, and refrigeration instruments.
- Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
- Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
Requirements:
- Associate's degree with 1 years of technical experience OR Bachelor of Science in related field OR equivalent military experience (applicants with applicable military experience will be considered on a case-by-case basis).
- Ability to travel – up to 90%, including frequent overnights.
- Must have a valid driver's license with an acceptable driving record.
- Ability to lift, move or carry equipment up to 50 lb.
Preferred Qualifications:
- Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
- Field Service Engineering and/or Networking/IT system upgrades.
- A lab or hospital environment.
At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
